Back

Lauderdale BMW of Pembroke Pines

Pembroke Pines, FL

4.4
833 Reviews

14800 Sheridan Street

Pembroke Pines, FL

33331

Directions

By Type

833 Reviews of Lauderdale BMW of Pembroke Pines

February 08, 2022

Kevin has been the best part of the dealership! He is very nice, knowledgeable and always wanting to help! Very very good worker! He is the only reason i would shop at this dealership again More

by DI1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Fuzer, Stephanie Dittemore, Kevin Sookdeo
May 15, 2022 -

Lauderdale BMW of Pembroke Pines responded

We appreciate your positive comments about Kevin and hope to serve you again in the future.

February 04, 2022

Jason and phil are amazing. Thank your for my M3 comp 2022. It was a pleasure doing business with you all More

by Rodrodjr15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderson, AJ Bose, Phillip Guala, Jose Alamo, Mauricio Luna, Richard Ramlal
Feb 07, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, we're happy you found our staff to be so supportive during your experience here at Service Center at Lauderdale BMW of Pembroke Pines. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2022

The sales people and service staff at the dealership are wonderful. This review is really about Kevin, my Bmw Genius who was really helpful when I purchased my BMW 540 and was extremely helpful today. Kevin More

by Whiteman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sookdeo
Jan 29, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lauderdale BMW of Pembroke Pines! We look forward to your next visit! Take care!

January 10, 2022

Service was above expectations considering the times in which we are living! COVID has definitely impacted business & their commitment towards good customer service but GLAD to see that this dealer lives u More

by jocelynsammy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Alamo
Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

January 06, 2022

nice place, kevin is really a genius when it comes to his field, i had a good experience More

by fmbarr042270fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rufus Williams, Kevin Sookdeo
Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, we are very happy to hear Kevin provided you with such a positive experience! We sincerely thank you for the positive review, and hope to see you again!

Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi there! We're so happy Kevin was able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

January 05, 2022

Very knowledgeable and super helpful! Thank you so much for everything I really appreciate you kev’ More

by tiffanyjamisonis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Larosa, Kevin Sookdeo
Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hello, we're happy you found our staff to be so supportive during your experience here at Service Center at Lauderdale BMW of Pembroke Pines. Please don't hesitate to reach out to us if there's anything more we can do!

January 04, 2022

From the first phone call, Ash was a pleasure to work with. He was responsive, honest and helpful during the whole process. Oliver was a pleasure to deal with as well. Overall the service and experience More

by Sammalbrecht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashok Vyas, Oliver Alvarado
Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hello, we're happy you found Ash and our staff to be so supportive during your experience here at Lauderdale BMW of Pembroke Pines. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2022

Poor experience both times. I gave them a second chance and their service advisor Ramon dropped the ball again. More

by sbenanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ramon Trull
Jan 21, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 505-8674 so we can work towards a resolution.

Jan 21, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 505-8674 so we can work towards a resolution.

Jan 21, 2022 -

sbenanti responded

I gave your dealership a second opportunity against my better judgement, but you dropped the ball again. I didn’t even mention the completely unacceptable and dangerous loaner car that I was put in thru your enterprise partner the first time. There will not be a 3rd opportunity.

December 29, 2021

I genuinely have never had a better experience at a dealership. I have been to multiple dealerships only to get socked with outrageous hidden fees and I had been treated terribly. This dealership is ho More

by Maddiehuff223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashok Vyas
Jan 01, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hello, thank you for the five star review! We are so pleased you had a positive experience with Ash while purchasing your Jeep. We pride ourselves on providing a welcoming, transparent and seamless experience and are so glad you selected BMW of Pembroke Pines. Thank you again!

December 13, 2021

My experience was excellent as always. I always recommend my friends and family to Pembroke Pines BMW. More

by joseph.poce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paola Soto
Dec 16, 2021 -

Lauderdale BMW of Pembroke Pines responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

...
14
...