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Lauderdale BMW of Pembroke Pines

Pembroke Pines, FL

4.3
835 Reviews

14800 Sheridan Street

Pembroke Pines, FL

33331

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835 Reviews of Lauderdale BMW of Pembroke Pines

March 02, 2022

As always, Bob Ford went above and beyond in taking care of us. This has been the case for the last 18 years. We have purchased at least 9 BMW's over that time period, and Bob has always provided excellen More

by christensendo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ford
Mar 04, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

February 26, 2022

Excellent service provided by Jose Alamo. This is the best profesional has attended me in my 20 years of experiencia with the BMW. "Great Job" More

by DREAMTERRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Alamo
Feb 26, 2022 -

DREAMTERRA responded

the highest service level has BMW in Pembroke Pines. Thank you.

February 08, 2022

Kevin has been the best part of the dealership! He is very nice, knowledgeable and always wanting to help! Very very good worker! He is the only reason i would shop at this dealership again More

by DI1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Fuzer, Stephanie Dittemore, Kevin Sookdeo
May 15, 2022 -

Lauderdale BMW of Pembroke Pines responded

We appreciate your positive comments about Kevin and hope to serve you again in the future.

February 04, 2022

Jason and phil are amazing. Thank your for my M3 comp 2022. It was a pleasure doing business with you all More

by Rodrodjr15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderson, AJ Bose, Phillip Guala, Jose Alamo, Mauricio Luna, Richard Ramlal
Feb 07, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, we're happy you found our staff to be so supportive during your experience here at Service Center at Lauderdale BMW of Pembroke Pines. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2022

The sales people and service staff at the dealership are wonderful. This review is really about Kevin, my Bmw Genius who was really helpful when I purchased my BMW 540 and was extremely helpful today. Kevin More

by Whiteman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sookdeo
Jan 29, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lauderdale BMW of Pembroke Pines! We look forward to your next visit! Take care!

January 10, 2022

Service was above expectations considering the times in which we are living! COVID has definitely impacted business & their commitment towards good customer service but GLAD to see that this dealer lives u More

by jocelynsammy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Alamo
Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

January 06, 2022

nice place, kevin is really a genius when it comes to his field, i had a good experience More

by fmbarr042270fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rufus Williams, Kevin Sookdeo
Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi, we are very happy to hear Kevin provided you with such a positive experience! We sincerely thank you for the positive review, and hope to see you again!

Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi there! We're so happy Kevin was able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

January 05, 2022

Very knowledgeable and super helpful! Thank you so much for everything I really appreciate you kev’ More

by tiffanyjamisonis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Larosa, Kevin Sookdeo
Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hello, we're happy you found our staff to be so supportive during your experience here at Service Center at Lauderdale BMW of Pembroke Pines. Please don't hesitate to reach out to us if there's anything more we can do!

January 04, 2022

From the first phone call, Ash was a pleasure to work with. He was responsive, honest and helpful during the whole process. Oliver was a pleasure to deal with as well. Overall the service and experience More

by Sammalbrecht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashok Vyas, Oliver Alvarado
Jan 12, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hello, we're happy you found Ash and our staff to be so supportive during your experience here at Lauderdale BMW of Pembroke Pines. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2022

Poor experience both times. I gave them a second chance and their service advisor Ramon dropped the ball again. More

by sbenanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ramon Trull
Jan 21, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 505-8674 so we can work towards a resolution.

Jan 21, 2022 -

Lauderdale BMW of Pembroke Pines responded

Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 505-8674 so we can work towards a resolution.

Jan 21, 2022 -

sbenanti responded

I gave your dealership a second opportunity against my better judgement, but you dropped the ball again. I didn’t even mention the completely unacceptable and dangerous loaner car that I was put in thru your enterprise partner the first time. There will not be a 3rd opportunity.

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