Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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1,044 Reviews of Larry H. Miller Volkswagen Lakewood
made it right The team kept me up to speed with the progress of my repair and also did all they could to minimize the inconvenience of being with out my vehicle. I The team kept me up to speed with the progress of my repair and also did all they could to minimize the inconvenience of being with out my vehicle. I am very pleased with the service I received. More
Value-added service This was a routine oil-change but also a follow-up investigation of timing-belt condition The work was completed efficiently and I left with the in This was a routine oil-change but also a follow-up investigation of timing-belt condition The work was completed efficiently and I left with the info necessary to decide when to schedule the timing-belt replacement More
Thanks Cindy Oursler went out of her way to pick me up at the airport during rush hour on a Friday afternoon. That is above and beyond in terms of customer Cindy Oursler went out of her way to pick me up at the airport during rush hour on a Friday afternoon. That is above and beyond in terms of customer service as far as I'm concerned. Thank you, Alan Hamilton More
Great experience! We came in from out of town to pick up our new 2014 VW Passat TDI. We love it! CJ came to the airport to pick us up-great service. All the paperwork w We came in from out of town to pick up our new 2014 VW Passat TDI. We love it! CJ came to the airport to pick us up-great service. All the paperwork was ready beforehand by overnight mail. CJ showed us features of the car before we left. We were in a hurry because we had a long journey home, so we could not have asked for better, faster, easier service. Great price, too! Great experience! More
Best Dealership Experience Amazing service, people and experience. CJ made the process extremely easy and truly had our best interests in mind. I would recommend this dealersh Amazing service, people and experience. CJ made the process extremely easy and truly had our best interests in mind. I would recommend this dealership and CJ especially to anyone looking to buy a new or used car. The best deal and the best service in Denver. More
Great dealership Great experience. CJ did a great job. Everyone was very helpful and very friendly. The only complaint is this review category. I complimented your dea Great experience. CJ did a great job. Everyone was very helpful and very friendly. The only complaint is this review category. I complimented your dealership but had to continue to fill in the required 25 words. Not a good way to end a good car buying experience. More
Stopped by the dealership to check out the current Passats, CJ went along on the test drive. Pointed out all the features of the car very well. When we were done, I just said I am not ready to buy j Passats, CJ went along on the test drive. Pointed out all the features of the car very well. When we were done, I just said I am not ready to buy just yet. He said o.k. and gave me his card. NO high pressure, just a pleasant smile. I had a few days at home to consider the purchase and went back to the dealership to buy and CJ was very helpful in getting me a good deal. More
Jeff and the rest of the crew at Larry Miller did a great job with the 50k service on my Volkswagen Jetta Sportwagen. I've used this service center since I purchased the vehicle, and I will continue to do so job with the 50k service on my Volkswagen Jetta Sportwagen. I've used this service center since I purchased the vehicle, and I will continue to do so. More
Volkswagen was not initially one of the brands I was considering when I started reading reviews and looking for cars on the Internet about three months ago. The original plan was to buy a car in or near considering when I started reading reviews and looking for cars on the Internet about three months ago. The original plan was to buy a car in or near NY City and drive to New Mexico, so I also visited a number of dealerships on Manhattan's West Side. With Audi and Volkswagen being in the same proximity, I eventually also looked at some of the models there and began focusing more on some of the VW models, Tiguan, Jetta and Passat. My plan to drive a car cross-country changed and I then started to look more at cars online in the Albuquerque and Denver areas. In mid-February Cindy Oursler noticed my interest and sent me an email offering her assistance. I told Cindy that I was very undecided about location, brand and model, that I was very preoccupied with selling my apartment and moving and that therefore I was not yet ready to buy a car. Throughout the entire process Cindy was unfailingly polite, friendly and attentive so when the time came and I could make my travel plans, LHM VW was my first appointment upon my arrival in Denver. My first test drive with the Tiguan and each successive test drive just confirmed that it was the car I wanted. Cindy was helpful and supportive every step of the way, I can't think of anything more she could have done to help me come to a decision. If your rating scale went higher she would still get the highest mark. I should also add that everyone in the Larry H Miller Volkswagen organization was unfailingly courteous and helpful in every way and demonstrated very smooth teamwork. Now nearly 1,000 miles later I am delighted with my VW Tiguan and have only two minor regrets; that the car was not available with a manual gearbox and that the special pedals were not available as an optional accessory on my model. More
Ryan was very friendly and kind. Service was faster than I was told over the phone, the time was cut in half! I love that you always offer to wash my car after service. I was told over the phone, the time was cut in half! I love that you always offer to wash my car after service. More