Larry H. Miller Volkswagen Lakewood

Good customer service. The decision in buying a car can be very tasking. This dealership and with their exceptional employees made that decision not just financially sound, The decision in buying a car can be very tasking. This dealership and with their exceptional employees made that decision not just financially sound, but the peace of mind that came with it. More

No Pressure Appreciated the friendly, no pressure way everything was handled. I even got discounts because I bought during October and loyalty points for my daug Appreciated the friendly, no pressure way everything was handled. I even got discounts because I bought during October and loyalty points for my daughter's Passat. Couldn't be happier with the vehicle. Just what I wanted. More

Scott did a great job We really felt comfortable at Larry Miller and had a good experience with Scott Giddings , Tony Prevo and Josh Sahr. The attitude at this dealership i We really felt comfortable at Larry Miller and had a good experience with Scott Giddings , Tony Prevo and Josh Sahr. The attitude at this dealership is very friendly and not aggressive and pushy. More

Professional Nothing but Professionalism. Came in, knew what we wanted and what we were willing to pay. Scott and Jason answered our questions did not try to sidet Nothing but Professionalism. Came in, knew what we wanted and what we were willing to pay. Scott and Jason answered our questions did not try to sidetrack. More

I'll buy again I wanted to express my thanks for a very pleasant experience from both the sales (Eric Vergith) and Finance (Josh Sahr). It started off with Eric com I wanted to express my thanks for a very pleasant experience from both the sales (Eric Vergith) and Finance (Josh Sahr). It started off with Eric coming to my house to pick me and take me to the dealership, he answered all my questions to my satisfaction, we test drove the models that interested me and then we sat down and struck a deal without any pressure. This only took about an hour ! Then he introduced me to Josh and we sat down and signed all the paperwork again without any pressure. Josh and I hit it off right away making this the most pleasant experience of any car finance experience that I have ever had. You Have a winning team! I will purchase again from Larry H. Miller Volkswagen. More

Ditching the diesel We all have seen the VW diesel issues in the news... I decided to trade in my diesel Jetta for a gas Passat, great move! I love the Passat, its a gr We all have seen the VW diesel issues in the news... I decided to trade in my diesel Jetta for a gas Passat, great move! I love the Passat, its a great car and Larry Miller VW took great care of me and made a great deal. Corporate VW is having issues with Diesel cars, I still believe in VW and still love the cars. I took this opportunity to support my VW dealer Larry Miller. Larry Miller VW is a local dealer, not VW corporate, I dont believe that the local businesses should suffer due to something going on at a corporate level. Larry Miller VW gave me a great deal on a better car and lowered my monthly payment! I can ask for any more than that. kc More

Awesome experience!! I have bought my last three cars from this dealership through Tony Prevo, he is the best!! I go back every time because of his professionalism. I have bought my last three cars from this dealership through Tony Prevo, he is the best!! I go back every time because of his professionalism. More

Best service center! Although I showed up without an appointment, I was treated like they were expecting me! They quickly got my oil change started and were done within an Although I showed up without an appointment, I was treated like they were expecting me! They quickly got my oil change started and were done within an hour. I even ended up staying longer so I could finish some work in the waiting lounge (free wifi!) More

fantastic concerned employees-attentive-polite-courteous-were well versed in their knowledge of product-would recommend those to my friends to purchase a vehicl concerned employees-attentive-polite-courteous-were well versed in their knowledge of product-would recommend those to my friends to purchase a vehicle from your company More

Not sure how they could get positive reviews My Daughter purchased a used Chrysler 300 on Sept 19th and has only been able to drive it for two days. She is inexperienced and was taken advantage o My Daughter purchased a used Chrysler 300 on Sept 19th and has only been able to drive it for two days. She is inexperienced and was taken advantage of. After spending literally all day at the dealership to buy the car, she was told it still needed an oil change, headlights and wiper blades. This was not explained until after the purchase was complete. Thinking that the dealership was providing a bit extra, she agreed to bring the car back two days later. This time, she waited at the dealership for over 5 hours while they tried to get her a loaner car. She was told her car would be not be ready for 3 days. This is an oil change, wiper blades and headlights. I can do this work myself in a couple of hours and I am not a mechanic. The loaner car is a piece of garbage and has literally had parts fall off of it. The transmission is barely running and it shakes bad on the highway. We are now being told that the car needs a rear engine seal. Also, twice now they had to delay the car because either the parts did not come in or they were the wrong parts. We spoke to a mechanic at the dealership that admitted they get parts for for this type of work from the auto store across the street. We are now on Sept 29th and are being told it "might" be ready by Friday. This is 12 days that she has been without her car. We will be asking the dealership to provide some type of warranty as we now cannot trust their inspection and for some type of compensation since she still has to make a car payment during this time. If we cannot get the dealership to take care of this, the next step is the BBB and then my good friend at 9 News. I hope that they will make this up to her as she was so excited about getting this car and now she is nothing but disappointed. We are also concerned that she will get the car back and because the inspection process is so bad that she will have more issues. I will post back to this review after we get the car back and give an honest recount of what the dealership id doing to make this right. Lee More