Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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1,008 Reviews of Larry H. Miller Volkswagen Lakewood
Best service center! Although I showed up without an appointment, I was treated like they were expecting me! They quickly got my oil change started and were done within an Although I showed up without an appointment, I was treated like they were expecting me! They quickly got my oil change started and were done within an hour. I even ended up staying longer so I could finish some work in the waiting lounge (free wifi!) More
fantastic concerned employees-attentive-polite-courteous-were well versed in their knowledge of product-would recommend those to my friends to purchase a vehicl concerned employees-attentive-polite-courteous-were well versed in their knowledge of product-would recommend those to my friends to purchase a vehicle from your company More
Not sure how they could get positive reviews My Daughter purchased a used Chrysler 300 on Sept 19th and has only been able to drive it for two days. She is inexperienced and was taken advantage o My Daughter purchased a used Chrysler 300 on Sept 19th and has only been able to drive it for two days. She is inexperienced and was taken advantage of. After spending literally all day at the dealership to buy the car, she was told it still needed an oil change, headlights and wiper blades. This was not explained until after the purchase was complete. Thinking that the dealership was providing a bit extra, she agreed to bring the car back two days later. This time, she waited at the dealership for over 5 hours while they tried to get her a loaner car. She was told her car would be not be ready for 3 days. This is an oil change, wiper blades and headlights. I can do this work myself in a couple of hours and I am not a mechanic. The loaner car is a piece of garbage and has literally had parts fall off of it. The transmission is barely running and it shakes bad on the highway. We are now being told that the car needs a rear engine seal. Also, twice now they had to delay the car because either the parts did not come in or they were the wrong parts. We spoke to a mechanic at the dealership that admitted they get parts for for this type of work from the auto store across the street. We are now on Sept 29th and are being told it "might" be ready by Friday. This is 12 days that she has been without her car. We will be asking the dealership to provide some type of warranty as we now cannot trust their inspection and for some type of compensation since she still has to make a car payment during this time. If we cannot get the dealership to take care of this, the next step is the BBB and then my good friend at 9 News. I hope that they will make this up to her as she was so excited about getting this car and now she is nothing but disappointed. We are also concerned that she will get the car back and because the inspection process is so bad that she will have more issues. I will post back to this review after we get the car back and give an honest recount of what the dealership id doing to make this right. Lee More
Outstanding customer service This was my 2nd purchase from Mario. The dealer ship is clean and everyone is wonderful to deal with. I arrived at the dealer at 11:00 am in my Jetta This was my 2nd purchase from Mario. The dealer ship is clean and everyone is wonderful to deal with. I arrived at the dealer at 11:00 am in my Jetta wagon and left at 12:15 in my new Passat! In and out, very easy and the service department is the same at this dealership, in and out! These folks have it together and run an amazing dealer. Don't think twice and don't go to another VW dealer, this is Denvers VW dealer. More
Wonderful Jay was wonderful my wife and i went in with low expectations. And we we blown away with the treatment we recieved. We purchased a 2015 passat and cou Jay was wonderful my wife and i went in with low expectations. And we we blown away with the treatment we recieved. We purchased a 2015 passat and couldn't be happier jay really went out of his way for us and i would recommend him to anyone More
Excellent service It's almost like Dennis and Dylin read our minds and with our criteria picked out the car that had everything we wanted at the perfect price. The best It's almost like Dennis and Dylin read our minds and with our criteria picked out the car that had everything we wanted at the perfect price. The best car buying experience we have ever had! Would highly recommend working with this dealership if you want to be taken care of. More
Broke her back to accommodate my wife and I! My wife and I scheduled a test drive just before leaving for our wedding and honeymoon. We loved the car, and loved Dylin! Dylin was kind enough to gi My wife and I scheduled a test drive just before leaving for our wedding and honeymoon. We loved the car, and loved Dylin! Dylin was kind enough to give us her cell phone number so we could work out details while we were gone. She was patient with us and understanding when we didn't respond to message for many many hours. She worked out all of our details on the buy, and found the right car for us (they were disappearing in the state, end of model sale and all that). She got us the best price, and all the paperwork was complete when we made it back home from the honeymoon. all we had to do was show up and sign paperwork, do our downpayment, and drive away. Thank you so much for all your hard work Dylin! Keep at it! More
Great experience My wife and I went to Larry Miller VW with the intention of browsing different models and interior packages. Josh and the team at LHM were so great t My wife and I went to Larry Miller VW with the intention of browsing different models and interior packages. Josh and the team at LHM were so great that we left with a new Jetta that night. Pricing was unbeatable. The entire car buying and financing was great. I will highly recommend LHM to anyone I know looking for a new or used vehicle. More
joe lovato Once again another excellent experience at your dealership. Gary, Josh, and Cindy were all very professional and a pleasures to work with. I look fo Once again another excellent experience at your dealership. Gary, Josh, and Cindy were all very professional and a pleasures to work with. I look forward to working with you in the future. Thanks again. More
Great!! Eric, Dennis and Josh were very welcoming and helpful. This was my first new car that I bought and I couldn't have asked for better service! Eric, Dennis and Josh were very welcoming and helpful. This was my first new car that I bought and I couldn't have asked for better service! More