Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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1,045 Reviews of Larry H. Miller Volkswagen Lakewood
Thank you This was far and away the best experience I've ever had at a car dealership. From Jeff to Stephen to the management team, I can't thank you enough. Ex This was far and away the best experience I've ever had at a car dealership. From Jeff to Stephen to the management team, I can't thank you enough. Exceptional customer service. More
So Very Happy! I got my 2014 Jetta (base model) at another dealership and it was ok. They were nice, but not overly friendly. Here, at LHM, everyone I worked with w I got my 2014 Jetta (base model) at another dealership and it was ok. They were nice, but not overly friendly. Here, at LHM, everyone I worked with was super friendly and helpful! I went in looking to see if I could get into an upgraded vehicle without paying a whole lot more a month. They got me into a new 2016 Jetta, with the all the features I wanted and more. I absolutely LOVE it! Alex was awesome and gave me so much more information than the last dealership. He was very knowledgeable about the technology in car and even helped me move all my belongings from the old car to the new one! Josh in Finance was diligent, quick and made the process painless. I felt comfortable the entire time and the whole process was relatively quick. I would recommend LHM VW to anyone! It's really a no brainer! More
Exceptional Customer Service! My overall experience was outstanding from start to finish! It was such a pleasure to work with Rafael, he helped me find the PERFECT vehicle that fit My overall experience was outstanding from start to finish! It was such a pleasure to work with Rafael, he helped me find the PERFECT vehicle that fit my needs and budget! He was friendly, patient and took his time to address all questions and concerns that I had. I could not be happier! I will definitely be recommending Rafael and LHM to all of my friends and family! More
I set a high bar and they leapt over it! Wow...I have been buying cars for years and honestly despise working through car dealers. My strategies are usually to go private party (if not new) Wow...I have been buying cars for years and honestly despise working through car dealers. My strategies are usually to go private party (if not new) or go through a broker. However, this was very different. Found the right car on Autotrader with attractive pricing. Contacted Scott via email, and within we agreed on a price, but more importantly how time constrained I am. I explained that I would spend no more than one hour filling out paperwork, and did not want to be pitched add-on's/protection packages/etc. Gary (manager) introduced himself via email and indicated he also understood. We set an appointment time for the following day. I arrived at 11:45, all the paperwork was completed in advance, so I signed what was required. Josh in finance was very respectful of my time and moved along quickly. Scott did a 15 minute care orientation, and I was out of the dealership in 30 minutes! This is how buying a car should be at every dealership. If you are considering a VW....do not hesitate, head to Larry Miller! More
Scott is the best!! My mom and I shopped around for months, Scott found us exactly what we wanted and really helped us work with the financial department to make it happe My mom and I shopped around for months, Scott found us exactly what we wanted and really helped us work with the financial department to make it happen! Absolutely won't be buying a car from anyone else ! More
Absolutely awesome I bought my new car from across State lines. Eric Vergith was a fantastic salesperson. Rather than pushing me to buy, he simply facilitated the purcha I bought my new car from across State lines. Eric Vergith was a fantastic salesperson. Rather than pushing me to buy, he simply facilitated the purchase process which is exactly what I needed. He was very responsive and available, both by phone and email. The transaction was smooth and no-nonsense, and the whole process ended up taking only a fraction of the time I would otherwise have spent languishing in some other dealer's waiting room. Even the conversation with the finance guy - Josh - was phenomenal; normally they try to "scare" you into purchasing all these additional protections and add-ons. But like Eric, Josh simply made the process easy. I am very impressed and was unaware that such dealerships exist. Oh, and I should mention that I bought my car at an AMAZING price! More
Great experience. Very professional I check all the dealers with in 100 mile of Colorado Springs and Larry H. Miller Volkswagen of Lakewood had the best price I found. This has been th I check all the dealers with in 100 mile of Colorado Springs and Larry H. Miller Volkswagen of Lakewood had the best price I found. This has been the best experience i have every had in buying a new car. Cindy Oursler who was my sale person was very professional and answered all my questions. she help get the best deal on a new 2016 VW Beetle. More
Avoid at all cost! I purchased a car here three years ago - bad move. High pressure sales people with the usual tactics. I bought the extended warranty with all the ma I purchased a car here three years ago - bad move. High pressure sales people with the usual tactics. I bought the extended warranty with all the maintenance covered to 70,000 miles. Just took my car in to get the 40,000 mile service, and the service folks assured me that the maintenance on my car was NOT covered. Guess I should have brought my lawyer with me when I bought the car to catch the lies the sales and warranty people were telling me. My experience with this dealership has put me off ALL Larry H. Miller dealerships and VW by association. Do yourself a favor and find a dealership that is up front on the cost of the vehicle and doesn't lie to sell you the extended warranty. UPDATE: took my car in (still under warranty) to fix the non working fuel door. Apparently this is not covered u deep warranty. I asked why it wasn't covered.... "it's just not". So it will be $250. More
Larry Miller VW-Lakewood The saleslady, Dylon was very easy to work with and was available by phone to help me figure out some of the high-tech features of the car after I too The saleslady, Dylon was very easy to work with and was available by phone to help me figure out some of the high-tech features of the car after I took the car home. This is old-fashioned customer service that is hard to find these days. More
Thanks for helping us find our new Passat! We made an appointment with Cindy and she started working with us over the Internet before we even arrived. She helped us find a 2016 Passat at anoth We made an appointment with Cindy and she started working with us over the Internet before we even arrived. She helped us find a 2016 Passat at another dealer and she drove across town to get our car on the same day of our appointment. Your team is outstanding and they all made us feel welcome and cared for! Richard got our paperwork and extended warranty done quickly and helped us finish the deal. We drove up to LHM from Monument, CO and Tony made sure we were taken care of as quickly as possible, even though the computers went down unexpectedly for 45 minutes. Your team made this one of the best experiences we've had at a car dealership in our 50 years of buying cars! Thank you! More