Larry H. Miller Volkswagen Lakewood

Poor Service First time using service since buying the car. I knew I was in trouble when I had to leave a message for the service department. I never did hear back First time using service since buying the car. I knew I was in trouble when I had to leave a message for the service department. I never did hear back, so I called again. Typical hassle found with most service departments. I'll look elsewhere for my needs. More

Excellent Customer Service Hello, I've worked with Tony Prevot and the team at LHMVW in Lakewood, CO for over 5 years. They have treated me fantastic, and expedited service wh Hello, I've worked with Tony Prevot and the team at LHMVW in Lakewood, CO for over 5 years. They have treated me fantastic, and expedited service when necessary. Brad Davis was very helpful to me with my last transaction alongside Tony Prevot. Eric Vergith in finance was also very professional and helpful - I was impressed by his demeanor. Here's to the team at LHMVW! Sincerely, Holly Trickel More

Great Thank you! I got the great deal- better price than two previous dealerships will refer some of my friends to you. hopefully service will be good took Thank you! I got the great deal- better price than two previous dealerships will refer some of my friends to you. hopefully service will be good took More

Express lube is great I use express lube for our 2013 Beetle and have always had great service. Sal is always helpful, keeps you updated and is a true professional. Whi I use express lube for our 2013 Beetle and have always had great service. Sal is always helpful, keeps you updated and is a true professional. While waiting I took a test drive in a new VW with Molly from sales. Another oil change or two and I will be back to see her! More

The staff and service was on point! Went in to get my headlights buffed out and cleaned (they've been horrible since I got the car) and what I thought was going to be an all day proccess Went in to get my headlights buffed out and cleaned (they've been horrible since I got the car) and what I thought was going to be an all day proccess (most places can take all day or multiple days) ended up only being an hour and now they look brand new. The staff was helpful and extremely polite! More

Staff was professional and polite Easy to deal with...oil change best price for VW...professional and helpful. Waiting area is very nice and great selection of beverages even a comput Easy to deal with...oil change best price for VW...professional and helpful. Waiting area is very nice and great selection of beverages even a computer if needed. More

Lazy Manager that just wanted out of there We stopped by late on the 4th as my sister found a car she wanted. The sales was so helpful and made us less nervous about the car buying experience. We stopped by late on the 4th as my sister found a car she wanted. The sales was so helpful and made us less nervous about the car buying experience. We were ready to buy a 2015 Wrangler Saraha and willing to overlook the damaged hard top, crunched front and back bumper as well as scratches but the manager acted like my sister was a moron for asking for an extra 1500 off to keep her payment under what she wanted as well as cover part of the cost to fix the car. A new hard top is about 3-4K alone and the bumpers could be replaced. Again if you go here she's the best sales associate but avoid the shorter bald manager at all costs. He ran my sisters credit after she asked then not too when she was approved through our bank. The guy made it seem like it was ridiculous she just wanted 1500-2000 off the price as there are quite a few imperfections in the jeep. It seemed like he just wanted out of there since it was the 4th then to help my sister get the car of her dreams. Seems like a decent place with good reviews but the bald shorter sales manager I would stay away from and you'll probably have a better experience than we did. More

My third VW I really like this product, and Cindy and her management team were helpful and fair, and listened to my concerns and requirements. I would go back the I really like this product, and Cindy and her management team were helpful and fair, and listened to my concerns and requirements. I would go back there to purchase another car. More

Recall I had to take my VW Golf in for a recall and the service was excellent. Clean and very friendly helpful staff. The car was checked in and they found I had to take my VW Golf in for a recall and the service was excellent. Clean and very friendly helpful staff. The car was checked in and they found an additional recall and serviced it for that as well. More

First new Vw I'm very impressed with my experience involving the staff at LHM V W. my salesman Derek Gookin went beyond my expectations. He was very knowledgeable I'm very impressed with my experience involving the staff at LHM V W. my salesman Derek Gookin went beyond my expectations. He was very knowledgeable and patient. He was also fun to deal with. He made my buying experience easy. I would recommend Derek Gookin to everyone! More