Larry H. Miller Volkswagen Lakewood

everything i asked for I went in to the dealership knowing the car i wanted was out of my price range but wanted to take a look at it anyways. Tony and Cindy were extremely I went in to the dealership knowing the car i wanted was out of my price range but wanted to take a look at it anyways. Tony and Cindy were extremely friendly and welcoming and were excited to show me the GTI i was interested in. I Test drove the car already knowing that i wanted it and wanted to see some numbers. Tony and Cindy went above and beyond giving me multiple finance options as well as giving me top dollar and maybe more then my trade in may have been worth just to get me into the car they knew i wanted for a price i was comfortable with. Same goes for Eric while handling the financial aspects of the deal. Eric also gave me a great deal on some warranty options and was also very informative on possibly changing my insurance in the future. More

Great job Quick, easy, friendly, great prices; all around great experience. I appreciate the dealership helping me get into two new cars. (Well, one used but s Quick, easy, friendly, great prices; all around great experience. I appreciate the dealership helping me get into two new cars. (Well, one used but still new to me) More

Good experience buying 2018 Tiguan. We have been waiting for the new Tiguan and Molly Ringer has been keeping us up to date. We made an appointment to test drive and she wasn't there but We have been waiting for the new Tiguan and Molly Ringer has been keeping us up to date. We made an appointment to test drive and she wasn't there but Christian Ruiz took over for Molly and was great to work with during this process. He is very knowledgeable and patient. We have been driving 2003 Passat so going into the 2018 Tiguan was a big change. More

Oil Change Sal Sierra was very good. He seemed very knowledgeable and efficient. I appreciated his professionalism. I have always had good service at Larry H. Sal Sierra was very good. He seemed very knowledgeable and efficient. I appreciated his professionalism. I have always had good service at Larry H. Miller Volkswagen and that is one of the reasons that I bought a new auto from them this week. More

Regular maintenance The Larry Miller team always take great care of me and my 2000 VW Golf. This is why I will always come back to their team. The Larry Miller team always take great care of me and my 2000 VW Golf. This is why I will always come back to their team. More

very professional. friendly. helpful. I had been searching the internet for this specific vehicle and options. I found this vehicle on their website, but when I went back the next day, it I had been searching the internet for this specific vehicle and options. I found this vehicle on their website, but when I went back the next day, it was gone. So I contacted the dealership and was told it had been taken off the website as it was set to go to auction because it had not sold. I worked with them, told them I was very interested, but because I lived on the western slope of Colorado, I wouldn't be able to get over to see it til the weekend. They were kind enough to keep it from going to auction until I could get over to see it. I made plans to travel to them over the weekend and was very pleased with it. I bought it!! More

Awesome experience, both times!!!! We enjoyed working with the sales and finance guys so much, we bought two new VW 5 days apart. Jeremy worked hard to get me into a new Jetta and ou We enjoyed working with the sales and finance guys so much, we bought two new VW 5 days apart. Jeremy worked hard to get me into a new Jetta and out of my giant Diesel truck, it seemed as if we hit an impasse but they listened to me and then took care of it all. We returned to Jeremy and traded in our Kia Optima for a new Passat, and it was even smoother than the first transaction. The Sales Manager Gary is an awesome guy, as well as Rafael and Eric in finance, thank you guys so much!!! More

service department The service was great as usual. Travis has always been wonderful to work with. We went to breakfast, and the service was complete when we got back. The service was great as usual. Travis has always been wonderful to work with. We went to breakfast, and the service was complete when we got back. More

Service Department has always been prompt and professional. This is my second vehicle leased through LHMVW in Lakewood. I will keep coming back! Thanks Dana for your he has always been prompt and professional. This is my second vehicle leased through LHMVW in Lakewood. I will keep coming back! Thanks Dana for your help! More

Did not tell the whole story at closing Beware with this dealer. When I bought my car from them they loaded up on items that I should have not paid for or needed. Upon closing they did not Beware with this dealer. When I bought my car from them they loaded up on items that I should have not paid for or needed. Upon closing they did not let me know that the financing put me over 150% to value. This resulted in my GAP coverage not covering the total value of my vehicle when 3 years later the car was totaled due to a hail storm. None of this was disclosed at signing. Right from the first I had problems getting things covered in the extended warranty. My air conditioner did not work when I had to use it the first time it got hot. They did not want to cover it so I had to pay for two new schrader valves and a recharge of the system, A year later after using the AC for only 4 months during the first summer the AC did not work again and they said that the parts were no longer under warranty since it had past one year. I had to go through the GM and was able to get a more reasonable settlement of only paying $100 for the copay on the extended warranty. They did not care that the first one should have been under also. I would not recommend this dealer at all. They seem like the typical used car shady salesmen. More