Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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1,011 Reviews of Larry H. Miller Volkswagen Lakewood
Great experience I had my 20,000 mile service done recently and it was a great experience. Staff was very friendly, the work they did was done quickly and explained in I had my 20,000 mile service done recently and it was a great experience. Staff was very friendly, the work they did was done quickly and explained in detail with no hidden surprises. I live about 20 miles away and have a VW dealership right next door to my house but prefer Larry Miller always because of their outstanding service. More
3 hours spent here and all I got was a slap to the face. Spoke with Tristen before arriving about concerns and preferences. On arrival, was shown a different vehicle and offered a lease. After they ran my cr Spoke with Tristen before arriving about concerns and preferences. On arrival, was shown a different vehicle and offered a lease. After they ran my credit, I requested financing options (I drive for work, so leasing isn't an option). We agreed on a deal. Spent well over an hour waiting while they (without my consent) conducted 6 individual credit inquiries. Finally, they came back and said they could only lease. Stepped outside for a phone call and when I came back in I said I couldn't do it and requested my keys. Tristen grew visible agitated, hostile, and argumentative. As I walked out of the door, he passive aggressively shouted, "good luck!" I received a "thank you for purchasing" email the following morning and explained that not only did I not make a purchase, but was treated rudely and unprofessionally. Received a long passive aggressive follow up email from Tristen about how he's sorry he's not sorry and that I just "ran out of the dealership" when they offered the lease. More
The service was excellent. I had my 2017 oil chained and the services department did the job in 45 minutes. When I got the car back they took the extra time to was it and clean I had my 2017 oil chained and the services department did the job in 45 minutes. When I got the car back they took the extra time to was it and clean up the interior. More
repair bulb I brought my Touareg to replace bulb and check power steering. They were efficient and informative. Very pleased with the staff and will return for fu I brought my Touareg to replace bulb and check power steering. They were efficient and informative. Very pleased with the staff and will return for future maintenance and repair issues. Kathy More
Service with a Smile All staff was courteous/professional. I also was extremely pleased that your location still has the Landscar service package for maintenance. Great All staff was courteous/professional. I also was extremely pleased that your location still has the Landscar service package for maintenance. Great Group, I will come again. More
A Trip to Fly and a Road Trip To Drive We came to Denver to the car show from Arizona and fell in love with the Atlas. Next day we came to the dealership the two young gentlemen that helped We came to Denver to the car show from Arizona and fell in love with the Atlas. Next day we came to the dealership the two young gentlemen that helped us Yovanni Carrillo and Scott Giddings made a great team. They took care of us not being pushy and very considerate of our time. Although young, brought a innocence that was a breath of fresh air. No dirty car salesman here. We had planned on flying home that evening instead we purchased our vehicle and drove 16 hours in our brand new just unwrapped Atlas. It was amazing. The Financial Gentleman Shawn Williams was the light at the tunnel. All these gentlemen made our experience AMAZING. Wish I needed another vehicle just to go and hang out. All of you are welcome at my home in Arizona!!!! Thank you Boys From the Walcotts More
These guys are pros! Took my car in for some out of the ordinary work. The crew at LMVW didn't hesitate a bit and followed through with all the pain in the --- details. Th Took my car in for some out of the ordinary work. The crew at LMVW didn't hesitate a bit and followed through with all the pain in the --- details. They are not only knowledgeable and proficient but a genuine pleasure to work with. One of the few shops I can trust completely. More
Great guys Been coming here for 3 cars now over 15 years Great bunch of folks in service. Always straight shooters. Always wxpailn the work and any issues i Been coming here for 3 cars now over 15 years Great bunch of folks in service. Always straight shooters. Always wxpailn the work and any issues ina clean concise manner More
Oil change and tire rotation I came in for my first oil change and tire rotation in my 2017 GTI and the guys at the service center did a great job. It took about an hour, which wa I came in for my first oil change and tire rotation in my 2017 GTI and the guys at the service center did a great job. It took about an hour, which was a little bit longer than I was expecting but they had a nice waiting room with drinks and other stuff to keep you occupied. They also kept my car really clean and included a free car wash! Thanks guys!! More
Christina is extremely responsive! I did a lot of shopping and researching. Christina was fast and thorough with her responses, and answered all of my questions. She is great! I did a lot of shopping and researching. Christina was fast and thorough with her responses, and answered all of my questions. She is great! More