Larry H. Miller Volkswagen Lakewood

First oil change after a bad experience @ Jiffy Lube The experience overall was good, however, I do have 2 complaints. First, they didn't put the correct mileage for the sticker nor did they reset my oi The experience overall was good, however, I do have 2 complaints. First, they didn't put the correct mileage for the sticker nor did they reset my oil level sensor. The shuttle driver was awesome! More

Service and communication was excellent. Travis provided continuous explanations and up dates as worked progressed. Professional and courteous staff. I'm out of words, I've adequately descr Travis provided continuous explanations and up dates as worked progressed. Professional and courteous staff. I'm out of words, I've adequately described what I needed to say. Hahaha Thanks, Ray More

Great This was one of the best experiences I've had buying a car. The salesman were friendly and honest. The pricing was also very good This was one of the best experiences I've had buying a car. The salesman were friendly and honest. The pricing was also very good More

GREAT EXPERIENCE The mechanics I worked with were friendly and professional. The waiting room was clean with a computer, TV, coffee and a lounging area for our conveni The mechanics I worked with were friendly and professional. The waiting room was clean with a computer, TV, coffee and a lounging area for our convenience. More

Love the Service Department - but beware of Sales The Service department is why I keep coming back. Always great service, awesome shuttle drivers and convenient. I bring my Tiguan here and will contin The Service department is why I keep coming back. Always great service, awesome shuttle drivers and convenient. I bring my Tiguan here and will continue to do so... but beware of the Sales department. I purchased my first Tiguan here but went somewhere else for my second. More

Easy, pressure-free purchase with exceptional service!! I came into LHM looking for a reasonable deal and a pressure-free buying experience. These expectations were surpassed by my sales associate, Dennis M I came into LHM looking for a reasonable deal and a pressure-free buying experience. These expectations were surpassed by my sales associate, Dennis Majewski. He went above and beyond to find me a car that met my wish list yet stayed within my budget. I would recommend not only LHM as a trustworthy dealer but Dennis as an exceptional associate to help find your next reliable vehicle. The finance process was quick and very straight-forward and I was impressed that afterward Dennis took the extra time going over all the features of my new vehicle and teaching me how to use the new technology, even helping me to program my contacts and radio stations! It was very refreshing to drive away knowing I had been taken care of in such a professional, friendly manner by such personable associates! More

New vehicle purchase from out of state. I was looking to purchase a new VW Passat TDI. I knew the price I wanted to pay but after dealing with 5-6 dealerships around where I live, I had giv I was looking to purchase a new VW Passat TDI. I knew the price I wanted to pay but after dealing with 5-6 dealerships around where I live, I had given up and was looking at used when I stumbled upon this gem of a dealership through an online car sales add for a new Passat. I called up the dealership and was directed to Jeff Brueske. He quickly negotiated the price I was looking for on a new Passat. No dealership I could find would even touch that price. With Jeff's word on the deal we flew into Denver a few days later and he picked us up at the airport. We arrived at the dealership and looked over the car, took it for a test drive. Jeff is the only salesman I talked to that actually knew the product he was selling. He was able to quickly answer every question I asked and honestly I asked some that I would only expect an enthusiast to know. He gave a very detailed tour of the car with easy to understand explanations of the features. After checking out the car Josh handled us in finance. He was quick and efficient. As impossible as it sounds we actually enjoyed the time he spent with us, unusual when dealing with finance people at a dealership. Jarred the manager stopped by when we were finished up to make sure we had been taken care of and see if we had everything we needed. Nice to feel appreciated as a customer instead of a piece of meat. This dealership is one of the few I have been in that wasn't a high pressure sales environment where the motto is close the deal at all costs. I never saw a four square, they never tried to upsell me a bunch of garbage that I don't want or need. They are real professionals that value things like the customer and ethics. I highly recommend this dealership and Jeff Brueske in particular. He was a pleasure to deal with and thanks to him this was the absolute best car buying experience I have ever had. More

Very nice I was treated with courtesy at all times. All my questions were answered. Travis was very professional and polite. I left a happy camper and it did n I was treated with courtesy at all times. All my questions were answered. Travis was very professional and polite. I left a happy camper and it did not cost me a cent. More

I actually enjoyed buying a car! After being mobbed before my car door even opened at another VW dealer and them lying about what I could afford. Praying for a good experience I reluc After being mobbed before my car door even opened at another VW dealer and them lying about what I could afford. Praying for a good experience I reluctantly drove 30 miles to LHM, VW. I am so happy that I made the drive. I drove home in what I wanted for the price I wanted. More

Great experience! I worked primarily with Willie in sales, and he worked extra hard to get me into the right car. We test drove a few, were never rushed or pushed, and I worked primarily with Willie in sales, and he worked extra hard to get me into the right car. We test drove a few, were never rushed or pushed, and eventually settled on the very best fit for my need. I am a VW fan for life! Thank yous to Willie and Larry H! More