Larry H. Miller Volkswagen Lakewood

Excellent Team, Committed to a Deal Rafael Chavez and I worked together over a period of more than a week and a half to figure out how to find the right combination of car, finances, and Rafael Chavez and I worked together over a period of more than a week and a half to figure out how to find the right combination of car, finances, and trade-in that would fit my family. During that time, i was travelling for work, and despite that, Rafael was highly responsive and flexible. Based on what timezone I was in and what was going on, we communicated over email and text to take a deal forward and figure out how to move forward. When it came to the financials, the team was willing to work with me, to find the right combination of trade and car sale to meet the needs of my family. I ultimately ended up buying from another location, because of geographic distance, this location was a couple hours away. Had I not connected well with another location so close to where I live, I would have been happy to finish the process with LHM, and would encourage anyone looking for a VW in the Denver area to give LHM a call. More

Excellent experience Nancy and the rest of the Larry Miller VW team were helpful & polite when we bought our car. They were flexible with our schedule as we tried cars and Nancy and the rest of the Larry Miller VW team were helpful & polite when we bought our car. They were flexible with our schedule as we tried cars and other dealerships, and we ended up coming back to VW to purchase in the end. Thanks Nancy! More

My vehicle purchase was seamless I approached Nancy, told her what my budget was and what I was looking for, she looked up what the dealership had in stock. She listed 3 cars that met I approached Nancy, told her what my budget was and what I was looking for, she looked up what the dealership had in stock. She listed 3 cars that met my request. I chose one of the 3, we immediately went for a test drive and I fell in love with it. Nancy was incredibly friendly and she wasn't pushy...which I really appreciate. I do not like pushy sales reps. We were able to go on the test drive without needing to jump through any hoops, which I have had to do in the past at other dealerships. Nancy has followed up with me to ensure my satisfaction, which I like very much. I would definitely recommend a friend to see Nancy and I would contact her the next time I'm in the market for a new car. Definitely the best sales rep I have had the pleasure of dealing with. One thing I did not appreciate was the heavy push on purchasing an extended warranty. I did collapse and purchase it. I later returned to discontinue the extended warranty. By the behavior of the gentleman helping me take care of cancelling it, I can tell that there is likely some sort of commission involved in selling them. He gave me a bit of an attitude for cancelling it, which I did not appreciate. I did not feel that the warranty satisfied my needs and I feel like my decision in doing something like that should be respected. More

Timely and efficient Everything was satisfactory and they honored my coupon. They had to update my phone numbers. They usually wash the car but They didn’t this time. Everything was satisfactory and they honored my coupon. They had to update my phone numbers. They usually wash the car but They didn’t this time. More

Service Dept was great Dana did a great job and was helpful. My express service was done in a timely manner. I wish I had as good an experience with the sales department w Dana did a great job and was helpful. My express service was done in a timely manner. I wish I had as good an experience with the sales department when I purchased my car. More

THANK YOU! Jeff Brewsky was very helpful and responsive to my questions during the buying process. I would recommend Jeff to anyone when looking for a new car. Jeff Brewsky was very helpful and responsive to my questions during the buying process. I would recommend Jeff to anyone when looking for a new car. J Wagner More

Good experience Arthur explained what was needed this visit and what may be needed next visit. I chose to buy the deal of 2 oil changes, rotate tires and wash car. Arthur explained what was needed this visit and what may be needed next visit. I chose to buy the deal of 2 oil changes, rotate tires and wash car. Everything went smoothly and did not take very long. The only problem I encountered was they did not was my car. That was a disappointment. More

Great! Great staff! Easy to work with and very helpful! We will definitely return for future purchases and hope Scottie is there to help us out! Great staff! Easy to work with and very helpful! We will definitely return for future purchases and hope Scottie is there to help us out! More

Maintenance Visit Great service and quick turnaround. Also I had an issue with the back wiper. Service tech check it out and fixed under warranty. Excellent job. Great service and quick turnaround. Also I had an issue with the back wiper. Service tech check it out and fixed under warranty. Excellent job. More

Great place Every employee here always treats you well, and the experience from buying a car, or service, goes smooth. I have been going here for 15+ yrs. and wo Every employee here always treats you well, and the experience from buying a car, or service, goes smooth. I have been going here for 15+ yrs. and wouldn't go any place else. Great place, professional service, and nice people! More