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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.6
1,115 Reviews
Call Dealership (720) 907-0927
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8303 W. Colfax Avenue

Lakewood, CO

80214

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1,115 Reviews of Larry H. Miller Volkswagen Lakewood

September 04, 2024

I would say this was the best experience we had at a Larry h miller vw dealership and our sale guy was so amazing and very helpful . More

by Jblandin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Young, Chelsee Madsen, Tyler Deven
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September 04, 2024

The prices are fair. Response times are good and Volkswagen makes many great models to choose from. More

by tami.cassetty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lax
Report | Print
Sep 07, 2024 -

Larry H. Miller Volkswagen Lakewood responded

Thank you for sharing your feedback, and I’m glad to hear you found our prices fair and appreciated the variety of models. I also understand how the extended purchase time may have been frustrating, and I apologize for any inconvenience that caused. We’re always working to improve the efficiency of our processes. If we haven’t had a chance to discuss this directly, please feel free to reach out so we can address your concerns. I look forward to making things right! - Alex Young, General Manager, (303) 237-1311

Sep 09, 2024 -

Larry H. Miller Volkswagen Lakewood responded

Thank you for sharing your feedback, and I’m glad to hear you found our prices fair and appreciated the variety of models. I also understand how the extended purchase time may have been frustrating, and I apologize for any inconvenience that caused. We’re always working to improve the efficiency of our processes. If we haven’t had a chance to discuss this directly, please feel free to reach out so we can address your concerns. I look forward to making things right! - Alex Young, General Manager, (303) 237-1311

September 03, 2024

Just waited over 1 hour to be told my vehicle was ready! Was told that a summit button needed to be submitted! The representative walked right by me and didn't mentioned my car had been ready. It would hav More

by mia1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
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Sep 07, 2024 -

Larry H. Miller Volkswagen Lakewood responded

I apologize for the frustrating experience you had while waiting for your vehicle to be ready. Clear communication is something we should always prioritize, and I understand how disappointing it was to be left waiting without proper notice. Thank you for bringing this to our attention, and if we haven't spoken directly about this, please feel free to reach out to me so we can make this right. I appreciate your patience and look forward to resolving this for you! - Alex Young, General Manager, (303) 237-1311

Sep 09, 2024 -

Larry H. Miller Volkswagen Lakewood responded

I apologize for the frustrating experience you had while waiting for your vehicle to be ready. Clear communication is something we should always prioritize, and I understand how disappointing it was to be left waiting without proper notice. Thank you for bringing this to our attention, and if we haven't spoken directly about this, please feel free to reach out to me so we can make this right. I appreciate your patience and look forward to resolving this for you! - Alex Young, General Manager, (303) 237-1311

September 02, 2024

Our Salesman Shy was very knowledgeable and helpful, the buying process took Loooong. But the free ice cream was wonderful and we Love our TRUCK!!!! More

by theresaarguello23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyaan Bushehri, Chelsee Madsen
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September 01, 2024

My experience at Larry Miller VW was awesome. There wasn't any high pressure sales pitches from Shy. He was knowledgeable and kind. Thanks Shy More

by sestell1958
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shyaan Bushehri, Shyaan Bushehri
Report | Print
September 01, 2024

If I could give less than one star I would. I went in for a few service opinions and came out with three new damages to my car from the service mechanic the service manager didn’t offer much he More

by jennifer.dietsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Sierra, Alex Young, Larry Diaz
Report | Print
Sep 06, 2024 -

Larry H. Miller Volkswagen Lakewood responded

It seems there was a misunderstanding regarding the resolution of your concerns. I had hoped we resolved this issue when we refunded you during your last service. However, I understand that the situation may still be unresolved for you. We’ve asked for you to bring your vehicle in so we can inspect the scratches you mentioned, but we haven’t had the chance to do so yet. I want to ensure everything is addressed properly, so please reach out to me directly if you’re willing to bring your vehicle by for a closer look. We’re committed to making this right. Thank you. - Alex Young, General Manager, (303) 237-1311

September 01, 2024

From the moment we walked in, through the closing of the paperwork, all hands were on deck, and we were supported in a no-pressure, helpful path to a great new car. Friendly and knowledgeable. Thank you, Ty More

by kjirsten_smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley in Finance, Alex Young, Jay Mcadow, Tyler Deven, Bradley Jones
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August 31, 2024

Tyler was great, super helpful and knowledgeable. Would definitely shop here again for future car purchases. More

by tjbinkley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deven
Report | Print
August 31, 2024

Tyler is the best! He’s so helpful and knowledgeable, plus I didn’t have to leave my house, who wouldn’t love buying a car in your pajamas!! More

by Erin Barrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deven
Report | Print
August 31, 2024

Suk was the best car salesperson ever! I got exactly the deal i wanted! Thank you! More

by philliplarson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suk
Report | Print
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