Larry H. Miller Volkswagen Lakewood

Larry H Miller VW just lost a loyal customer- I have leased 2 vehicles at this dealership in the past 5 years and have also been loyal to their service department as well. I received a call from them sa leased 2 vehicles at this dealership in the past 5 years and have also been loyal to their service department as well. I received a call from them saying they would like to buy or trade in my 2021 atlas and put me into a brand new one for the same payment or lower. This was already something I was thinking of so I made an appointment to come in the next day. My first red flag should have been that I knew more about the vehicle I wanted to purchase than the sales person- I'll give him the benefit of doubt though as maybe he's new? However, everything changed when Shyaan came into the picture. I honestly was about to agree to the final numbers put in front of me but he was so rude and lying to me left and right. Obviously this was because I'm a female he must not have expected me to do my homework before coming in. I called him out on several things and it only made him more angry to the point he said "we will get your keys and you can go." I happily left and have since put a deposit to reserve a 2024 Atlas at another dealership. More

Jamaal was excellent in assisting me with finding a car. He was very attentive and listened so he could make sure I got exactly what I needed. He was very attentive and listened so he could make sure I got exactly what I needed. More

Good cars at a good price are pretty hard to find these days. I really appreciated the time Jamal took to locate the vehicle I was looking for. I've bought cars here before and would do it again. Thanks J days. I really appreciated the time Jamal took to locate the vehicle I was looking for. I've bought cars here before and would do it again. Thanks Jamal. More

So helpful and made this process so easy and painless. Really paid attention to detail and got us a great deal. Really paid attention to detail and got us a great deal. More

Dillon was extremely helpful when I was looking for my car and deciding what my options were between leasing and financing. I highly recommend working with him! car and deciding what my options were between leasing and financing. I highly recommend working with him! More

My son was looking for the perfect vehicle and Todd helped him find it. Todd was engaging, professional and very knowledgeable throughout the entire process! Thank you Todd! helped him find it. Todd was engaging, professional and very knowledgeable throughout the entire process! Thank you Todd! More

I came in on a busy day but Todd greeted me right away and got someone to help me. Together they worked to get me the price I wanted for my trade. Todd answered all my questions and made sure to demonstra and got someone to help me. Together they worked to get me the price I wanted for my trade. Todd answered all my questions and made sure to demonstrate the car features. This is my second purchase from LHM and I continue to be satisfied. More

Todd was incredibly helpful and kind throughout the experience. I looked at several vehicles but with Todd’s help was able to find the perfect vehicle in my budget. Highly recommend experience. I looked at several vehicles but with Todd’s help was able to find the perfect vehicle in my budget. Highly recommend More

This was my first time purchasing a car and before arriving at the dealership I was feeling worried and anxious - but Todd & Chelsee made my buying experience super smooth, convenient, and fun. I rece arriving at the dealership I was feeling worried and anxious - but Todd & Chelsee made my buying experience super smooth, convenient, and fun. I recently moved to town from overseas and was in urgent need of a reasonable daily driver. Within a few hours I was able to go through the whole process of Insurance, Financing, and everything else! Less than a week later (the car had just arrived so needed some service) I now have my new (used) car keys in my hand and an awesome ride. If I'm looking for another car, I know where I will visit first. More

I'm rating this just based on a test drive, as we have already ordered the vehicle through the VW website and our just waiting. But we did go to LHM to eperience what we have already ordered, and the expe already ordered the vehicle through the VW website and our just waiting. But we did go to LHM to eperience what we have already ordered, and the experience was smooth and comfortable. Also answered any questions we had, and was very responsive. We will continue to work with David too, and are happy to do so. More