Larry H. Miller Toyota Murray

Sean was awesome to work with as he listened to what we wanted and made it work for us. We were in and out of the dealership in under an hour. wanted and made it work for us. We were in and out of the dealership in under an hour. More

We had a great experience with Parker & Sean. They were knowledgeable and helpful and spent the time to get us the best deal on a terrific car. We have had awful car buying experiences in the past at were knowledgeable and helpful and spent the time to get us the best deal on a terrific car. We have had awful car buying experiences in the past at other dealerships and this was a huge contrast. Everyone was very friendly and we felt like valued customers. We will be back! More

GREAT EXPERIENCE OVERALL. SEAN HELPED MY WIFE WITH EVERY ASPECT OF BUYING HER NEW HIGHLANDER. HE SHOWED HER ALL THE FUNCTIONS STEP BY STEP & EXPLAINED HOW IT ALL WORKED, THEN SHOWED ME THE SAME VEHICLE FUNC ASPECT OF BUYING HER NEW HIGHLANDER. HE SHOWED HER ALL THE FUNCTIONS STEP BY STEP & EXPLAINED HOW IT ALL WORKED, THEN SHOWED ME THE SAME VEHICLE FUNCTIONS WHEN I ARRIVED A LITTLE LATER. BEING IN THE CUSTOMER SERVICE INDUSTRY FOR OVER A DECADE, I NOTICE THE SMALL THINGS. SEAN DID AN OUTSTANDING JOB, COMPLETELY PROFESSIONAL, HELPFUL AND FRIENDLY. SO MUCH IN FACT, I WOULD PREFER TO CONTACT HIM FIRST FOR FUTURE VEHICLE PURCHASES. I HONESTLY HAD MY DOUBTS REGARDING BUYING A CAR FROM LARRY MILLER, HOWEVER THIS EXPERIENCE HAS CHANGED EVERYTHING REGARDING MY OPINIONS ABOUT LARRY MILLER DEALERSHIPS. THIS WAS BY FAR THE BEST CAR BUYING EXPERIENCE WE HAVE HAD TO DATE. THANK YOU VERY MUCH FOR MAKING THIS HAPPEN FOR US!! SINCERELY, MATT & KATHY AVERY More

Needed a vehicle with in my budget of around $200 per month. Was thinking of purchasing a used vehicle for my new drive. Chris Tong suggested a lease. I went out with a new Corolla, with little month month. Was thinking of purchasing a used vehicle for my new drive. Chris Tong suggested a lease. I went out with a new Corolla, with little month down at $210 per month and got 2 years of oil changes. The purchase was easy, pretty fast and then I was on my way with a better car than I thought I would be leaving with. They also offered my a job while I was there, just may do it! More

Mr. Mike Burns,an assistant Service Manager with Larry H. Miller Toyota in Murray, Ut, is a gentleman of remarkable integrity and character who kept his word to me and accomplished everything that he promi Miller Toyota in Murray, Ut, is a gentleman of remarkable integrity and character who kept his word to me and accomplished everything that he promised me he would do to to service my new 2012 Scion. I live in WY, and had contacted my local Toyota dealership, along with an additional closeby Toyota dealership for some special help with my 2012 Scion and neither one of them would help me. I had just returned from a journey of over 1200 miles and it was time for my first oil change. I requested that a Certified Mechanic change my oil, NOT just an oil change non-mechanic person, because it was the first oil change. A Certified Mechanic would have the extra knowledge and education that an oil change person would not have, due to his short training period. I also had noticed that the vehicle was pulling hard to the right after I had to slam on the brakes to avoid hitting an antelope.Therefore, I requested that a Mechanic take a good look at that problem, too. MY LOCAL DEALERSHIP, AND THE CLOSEBY DEALERSHIP BOTH SAID THEY WOULD ONLY PROVIDE AN OIL CHANGE PERSON, AND THAT IF I WANTED A CERTIFIED MECHANIC, I WOULD HAVE TO PAY FOR HIM OUT OF MY POCKET!!! At that point in time,I decided that I needed to find another dealership to help me. In the past, I had a bad experience with a lube tech who MISSED some Bad particles in the oil as he was draining it, probably due to his inexperience and incompetence, which later caused me a lot of problems. So with a new 2012 Scion, I had to find a dealership who would honor my request for a Certified Mechanic to both change the oil and look into the problem with the Scion pulling to the right. I needed to drive to Salt Lake City in a week for a very important business meeting, so after doing a Google search, and reading reviews of UT Toyota dealerships, I decided on Larry H. Miller Toyota. I called the dealership, talked with Mr. Mike Burns, Asst. Service Manager, explained in detail what I needed done, and BINGO, he made it happen without any further stress! When I arrived at the dealership, Mr. Burns was most kind and patient with me and even allowed me to meet the Certified Mechanic, who showed me the brakes and tires, thus assuring me that my Scion had NOT suffered any damage and or wear to them at all! Mr. Burns even checked with one of their aftermarket suppliers to get me set up with a rearview mirror with a compass for my Scion. And he did all of this just to help me out, and I was not even an established UT customer! This dealership is BETTER than a 5 star Hotel in every way! So, Scion Owner, If you want to be treated with kind, competent and expert service providers, look no further than Larry H. Miller Toyota , in Murray, Utah. You will not be disappointed!! More

Parker was very friendly and wanted to help me in everyway possible. He would take the time to go back and check on options that I missed after I looked over the car. Eric the used car Sales Manager everyway possible. He would take the time to go back and check on options that I missed after I looked over the car. Eric the used car Sales Manager was very easy to work with and we did not have to play the "back and forth" game. We LOVE our car and the experience we had at Larry H. Miller Toyota. I will definately recomend them to family or friends and plan on doing business with them again. Thanks Parker & Eric! Bobby C. More

I wanted to take a moment to tell you how very impressed and pleased I am with the service that I received today while buying my 1994 Toyota Land Cruiser. Brett Hansen was my sales consultant, he was very f and pleased I am with the service that I received today while buying my 1994 Toyota Land Cruiser. Brett Hansen was my sales consultant, he was very friendly and helped me find the perfect car in my budget. I recently lost my Toyota to a car accident and I was less than thrilled with the idea of buying another car. Brett listened to my concerns and he made the experience fun and easy going. He connected with me on a personal level and made me feel like a valued customer even though I was spending less than $10,000.00. I really couldn't have asked for a more friendly and professional sales consultant. Brett is a true asset to your organization and I wanted you to know how much I appreciated his service today. Just when I thought that the experience today couldn't have gotten any better Brett introduced me to Josh Ekenstam in the finance department.Josh has an incredible sense of humor and he had me laughing and smiling through the entire process. I have never had such an enjoyable experience while going over such boring material. In the past having to deal with finance people while buying a car made me wish that I was anywhere but there, but not today. Josh was friendly and professional while covering all of my options and he made sure that all of questions and concerns were answered clearly. I truly appreciate his combination of friendliness and professionalism. I couldn't have asked for a better experience today, which is why I gave the highest marks in all of the above categories. Thank you for taking the time to read this and I hope that you will thank both Brett and Josh for me. I will be buying all of my cars for the Larry H Miller in Murray as long as these two employees are there. Sincerely, James Van Ausdall 1994 Toyota Land Cruiser 10/23/2012 More

My $380 3 hour brake work turned out to be $1100 and a full day. Now, two months later I am being billed for the rental car they said they would pay for. Their customer service called a few days after m full day. Now, two months later I am being billed for the rental car they said they would pay for. Their customer service called a few days after my service. I told them that I wasn't happy with them. I was told a service manager would be calling me--that never happened. And my truck still pulls to the right when I brake. More

We really appreciated Dave V's help with the trade-in of our Toyota vehicles and the purchase of our Lexus this last Labor Day. We are not exactly the easiest pair to deal with, so we truly respect all our Toyota vehicles and the purchase of our Lexus this last Labor Day. We are not exactly the easiest pair to deal with, so we truly respect all of his patience, informative nature, and friendly attitude throughout the afternoon. Dave knows how to treat his customers and take care of their car buying needs in a kind-natured, genuine, and timely manner. His personality portrays an easy-going authenticity and a valid honestly for the information provided to the buyer: truly a rare combination in the car-selling industry. We hope to purchase future vehicles from Dave Voyles. Deon & Stephen James More

Sean responded very promptly to my first inquiry and provided clear responses to the point of each question I had. In the course of our subsequent discussions and offers, there was a miscommunication th provided clear responses to the point of each question I had. In the course of our subsequent discussions and offers, there was a miscommunication that resulted in a car being offered that didn't exactly match what I wanted. When the error was discovered, he quickly made the necessary correction and provided the appropriate and desired vehicle for my consideration. When I accepted and came to pick up the vehicle, his review of the car's features and funtions were precise and clear. All this was done in a friendly manner. After I drove away, a question arose. I called him at night and he took the time to provide the additional information I needed. He was a joy to work with throughout the process. More