Larry H. Miller Toyota Murray

Exceeding customer expectations is the best way to run a business. And you do that well. I arrive at 7:20am and was told it would take hour and fifteen minutes to service my car. It was ready by 8am ... an business. And you do that well. I arrive at 7:20am and was told it would take hour and fifteen minutes to service my car. It was ready by 8am ... and washed! Why would i go anywhere else? More

They were prompt in telling me what the problem was and telling me exactly how much it would cost. The repairs were made and the car finished in less time than I had been promised. They were kind and hel telling me exactly how much it would cost. The repairs were made and the car finished in less time than I had been promised. They were kind and helpful. The weather was terrible so they pulled the car right up to me in the dock. More

Taiden was exactly what I look for in a salesman: Knowledgeable, not pushy, personable and eager to earn my business. Even through he was fairly new on the job he handled it like he was a seasoned ve Knowledgeable, not pushy, personable and eager to earn my business. Even through he was fairly new on the job he handled it like he was a seasoned vet. I don't think Chad had to step in as early as he did in the negotiation as Taiden was going great. I WANTED to buy from Taiden and put money in his pocket, I can't say that about any other salesperson I've ever met. He earned every penny and more. The only reason I gave a 4 for the value is that I still feel I could have gotten more for my trade but I got everyone to the numbers I had determined in my head was my line and stopped there. More

I took my Toyota in for her 60,000 mile service. They found a leaking water pump and rust on the rotors. They fixed both and did everything in good time. I have always received excellent service at thi found a leaking water pump and rust on the rotors. They fixed both and did everything in good time. I have always received excellent service at this dealership. Wendy Hallerman was especially thoughtful and kept us advised as the work progressed. More

Very friendly, professional and quick. Making teh appointment was quick and the service department was great. Scott explained what I needed to have done, told me options and never pressured me on wh appointment was quick and the service department was great. Scott explained what I needed to have done, told me options and never pressured me on which service to choose. Great experience. Now if you could get the Christmas Fairy to pay for everything I wou7;d be estatic. :) More

I brought my vehicle in for a basic oil change. Ryan informed me of a really great deal that LHM was offering on oil changes complete with a car wash and tire rotation. The entire department was very f informed me of a really great deal that LHM was offering on oil changes complete with a car wash and tire rotation. The entire department was very friendly and helpful. Ryan went above and beyond to make me feel appreciated and like a valued customer. Because of him I will be coming back for all of my oil changes and will recommend LHM Toyota to everyone I know. More

The Avalon Limited Hybrid was found in another state. Arrangements where made to exchange cars to obtain my desired car. 1st out of state dealer stated car was available only to rescind after our deal ha Arrangements where made to exchange cars to obtain my desired car. 1st out of state dealer stated car was available only to rescind after our deal had been agreed. LHM found a second Avalon in Nevada and arranged for it's transfer. Car arrived with several added features, fully tinted windows, premium paint protection package, molded painted door edge guards. Having agreed upon a purchase price days before LHM did not request, ask, demand or even hint that I would need to pay additional costs. This was a great benefit and value that the agreed price stood firm. BIG BONUS....Will recommend family and friends...Will Be Back. Thanks to Dale De St.Jeor and Steve Berger. More

Never have I experienced such amazing customer service anywhere than I did today at this establishment. All of the employees were awesome but KC Gardner (assistant service manager) went above and beyond l anywhere than I did today at this establishment. All of the employees were awesome but KC Gardner (assistant service manager) went above and beyond like no other. I went in today having lost my keys to a car I had purchased there almost 15 years ago. I thought there wasn't going to be anything they could do. Was I ever wrong! KC walked me over to what used to be the correct department to take care of these situations. I guess the protocol had changed a couple weeks ago and nobody had ever tried doing it the new way. Most people would have politely apologized and not wanted to go through the hassle of the new system (it seemed like a pain) and probably would have turned me away or told me to come back another day when they weren't so busy. Not KC! He was super busy but took the time to go through the entire hassle for me without one complaint! In fact, he knew I was stressed out and was doing an amazing job at keeping me feeling upbeat and positive. In less than 30 minutes, I walked away with two keys to my truck! KC is the kind of guy that every employer would be lucky to have and the kind of employee that every customer wishes they could encounter. Thanks again KC! Amy Macfarlane Salt Lake City, UT More

The overall experience I had was a very positive one. I felt I could trust the employees, and they were friendly, knowledgeable, and very attentive. felt I could trust the employees, and they were friendly, knowledgeable, and very attentive. More