Larry H. Miller Toyota Murray

The Wright Thurston Family purchases I highly recommend this dealership! The General Manager Lance & all the staff are terrific. This is the 3rd car my family has purchased from this deal I highly recommend this dealership! The General Manager Lance & all the staff are terrific. This is the 3rd car my family has purchased from this dealership in the past few years. Each experience has been has gone smoothly. You could not ask for a better dealership to work with. Wright J. Thurston, thurstonwj@aol.com More

Excellent service Had a rattling noise by the front of the running board. Dustyyn looked at it and found a loose bolt. Orginally took it in for the 5000k service and n Had a rattling noise by the front of the running board. Dustyyn looked at it and found a loose bolt. Orginally took it in for the 5000k service and noise and running board loose. The bolt was stripped and must have occuried upon the installation. Service was excellent. Dave Scholl More

Customer service Mary Jane was my service rep. She was very friendly and courteous. My 2002 Sequoia need a routine oil change and maintenance and I had to leave the Mary Jane was my service rep. She was very friendly and courteous. My 2002 Sequoia need a routine oil change and maintenance and I had to leave the facility, she keep well informed the status of my Sequoia durin my absences. More

Elizabeth Bennett Very friendly staff in Murray I always recommend your store!!! I like that when I call them they are eager to please me and get me right in and out. Very friendly staff in Murray I always recommend your store!!! I like that when I call them they are eager to please me and get me right in and out. Thank you for washing my car!!! More

oil change and tire rotation Everything was perfect from check in to check out. People were friendly and efficient. Waiting room was clean . Drinks, newspaper and TV were availabl Everything was perfect from check in to check out. People were friendly and efficient. Waiting room was clean . Drinks, newspaper and TV were available. hopcph More

Ryan did his best helping us to find a car that is affordable. We're not decided yet which one to get but with Ryan's help we were able to buy the car that we need. affordable. We're not decided yet which one to get but with Ryan's help we were able to buy the car that we need. More

Positive experience I always enjoy working with KC and always feel that he treats me fairly. I was able to arrange a convenient time for the work to be done, and the wor I always enjoy working with KC and always feel that he treats me fairly. I was able to arrange a convenient time for the work to be done, and the work was done in the timeframe promised. More

Chad was our salesman. He worked hard for many hours trying to find the best vehicle that would meet our needs and price range. He was flexible with our requests and requirements and went above and bey trying to find the best vehicle that would meet our needs and price range. He was flexible with our requests and requirements and went above and beyond to help us get the car we desired, even offering to help make arrangements for us to get both cars home. We made two trips into Larry H. Miller and were able to place a deposit on a car during our first trip and pick it up later, which was very convenient and necessary for our situation. However, there was a serious breakdown in communication between Chad and the finance department. Due to my excellent credit score, Chad promised me I would be offered between 1.99 - and a low 2% interest rate for my financing for 75 months, which was what I agreed to under the terms of my purchase agreement to be where we wanted to be in our monthly payment range. During the actual stage of signing, the actual % interest rate that was available was much higher, and my payments were required to be extended to 78 months, in order to stay within the price range I agreed to, which over the term of the loan is a difference of a few thousand dollars. That was very disappointing, and not what I had agreed to during the negotiation process with Chad. The interest rate and term of loan was a critical factor of my negotiations with Chad, and we spent many hours coming to an agreement on price, term of financing, and %, only to get into the financing portion of closing and find out something very different. I don't feel like the financial agreement I agreed to and signed with Chad was what I received during financing, which was upsetting and disappointing. However, Chad worked very hard throughout the entire process, up to that point, to ensure our experience was a quality experience, exhausting every imaginable avenue to help us purchase the car we wanted to purchase. More

We came in to purchase the vehicle that we had be leasing for the past 3 years. The car has been great and we wanted to keep it. The transition went smoothly and we enjoyed the service we received. for the past 3 years. The car has been great and we wanted to keep it. The transition went smoothly and we enjoyed the service we received. More

I have dealt with LHM Toyota for the last 18 years. This new Toyota is my third Camry I have purchased from this dealership. I have always been satisfied with the cars I purchased and the service I have pe new Toyota is my third Camry I have purchased from this dealership. I have always been satisfied with the cars I purchased and the service I have personally received as well as the service my vehicles have gotten. I got a GREAT deal on my trade-in and so the final price on my new Camry was well within my budget. John Mangual and Ryan Sparks were friendly, courteous and extremely helpful in the process. I am a very satisfied customer. Thank you. More