Larry H. Miller Toyota Murray

Always welcoming and pays attention to ones concerns by looking into what needs to take place. Doesn’t make you feel any less of a customer even if it’s not a major problem. looking into what needs to take place. Doesn’t make you feel any less of a customer even if it’s not a major problem. More

The service writer was nice. I was told it would be 45 minutes to an hour. I had an appointment. I waited for 1 hour and 45 minutes which is very typical when I go. minutes to an hour. I had an appointment. I waited for 1 hour and 45 minutes which is very typical when I go. More

Great place to take your Toyota. They are very knowledgeable and they treat your very well. Appointment is a must unless you want to wait more than you have to. knowledgeable and they treat your very well. Appointment is a must unless you want to wait more than you have to. More

All in all the experience was good. It just took too long overall. We waited a long time to get into the finance office. But once we were there it was quick and painless. I would also suggest that any incent overall. We waited a long time to get into the finance office. But once we were there it was quick and painless. I would also suggest that any incentives are clearly explained regarding any conditions attached to those incentives. That will make for a better experience when you think you have negotiated the price but then get to finance and find there are conditions attached to the incentives. The dealership too care of us though. My salesperson was great also. I didn't feel pressure but she took care of us well. My only issue was the account of time we had to spend waiting. More

Excellent customer service. Craig went out of his way to make sure my vehicle was being taken care of and that all of my questions were answered before I left the dealership. make sure my vehicle was being taken care of and that all of my questions were answered before I left the dealership. More

Professional, courteous, and always upfront about servicing times or what is due for maintenance or if they see any issues with my car that need to be attended to and give me the cost as well. Alw servicing times or what is due for maintenance or if they see any issues with my car that need to be attended to and give me the cost as well. Always happy with the service I receive! More

Kyler was fantastic, understood what I was needing and didn’t force services I couldn’t afford at the time. He also listened to other issues I had with the LHM Honda dealership and offered an ear, even if didn’t force services I couldn’t afford at the time. He also listened to other issues I had with the LHM Honda dealership and offered an ear, even if he wasn’t able to provide an exact solution. More

We have been using them for over 20 years and have seldom had problems. They have taken care to correct the minor problem as quickly as possible. had problems. They have taken care to correct the minor problem as quickly as possible. More

Oh man! Thank you for the service, but nobody has 2+ hours to sit in the dealership for an oil change. Especially at 7 am on a Tuesday! There needs to be a better process. I probably won’t be coming bac hours to sit in the dealership for an oil change. Especially at 7 am on a Tuesday! There needs to be a better process. I probably won’t be coming back. It just convenient for my busy schedule. More

Brian Felt was amazing. He was not pushy and seemed genuinely interested in helping us find the right car for our family. He helped us every step of the way. I will definitely refer others to him! genuinely interested in helping us find the right car for our family. He helped us every step of the way. I will definitely refer others to him! More