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Larry H. Miller Toyota Murray

Murray, UT

4.0
943 Reviews

5650 S. State Street

Murray, UT

84107

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943 Reviews of Larry H. Miller Toyota Murray

May 11, 2020

They are so nice and helpful!!! The service is always above and beyond. They take care of their customers. Thank you Larry h Miller Toyota More

by Gallegos.alyssa
Recommend Dealer
Yes
Employees Worked With
Denis Martinez
May 11, 2020 -

Larry H. Miller Toyota Murray responded

Hi Alyssa, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Larry H. Miller Toyota Murray! - Kasey Webster, General Manager

May 11, 2020

The customer service is outstanding here, because of that, I won’t take my vehicle anywhere else for a service! -signed a very satisfied customer More

by Customer
Recommend Dealer
Yes
Employees Worked With
John Rasmussen
May 11, 2020 -

Larry H. Miller Toyota Murray responded

HI Customer, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Larry H. Miller Toyota Murray. - Kasey Webster, General Manager

May 11, 2020

I’ve always been happy with my experiences at LHM dealerships. They have great customer service and I feel I’m treated fairly and honestly. More

by bob
Recommend Dealer
Yes
Employees Worked With
Lance Rawle
May 12, 2020 -

Larry H. Miller Toyota Murray responded

Hi Bob, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Larry H. Miller Toyota Murray! - Kasey Webster, General Manager

May 09, 2020

Friendly and helpful. I dropped by for a oil change on my Camry. Service was completed within the promised time frame. Very pleased with service dept and customer service More

by bairdtk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Graham
May 10, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kasey Webster, General Manager

May 09, 2020

Great customer service at LM Toyota Jake in service is Great customer service at LM Toyota Jake in service is the reason I chose to do all my service their! Best service in valley Jake is 100% class ac More

by jumpbeasely
Recommend Dealer
Yes
Employees Worked With
Jake in service depart
May 10, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your business and for this review. We're happy to hear Jake was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kasey Webster, General Manager

May 03, 2020

I think you need to train your people better when people come in for service. I arrived, they told me turn off my car, nothing else. I waited for 2 hours for my car to even be looked at. More

by Toyota Owner
Recommend Dealer
No
Employees Worked With
I didn't look at names. I didn't realize I was going to be asked this, otherwise I would have paid attention.
May 05, 2020 -

Larry H. Miller Toyota Murray responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Levi Johnson, Service Manager, (801) 264-3885

April 29, 2020

This was the longest car buying process. I got there at 10 and didn’t leave until 5. Salesman seemed to lack experience. Too long. Only received one key. I feel that if there is one key then someone should More

by Dallascboys022
Recommend Dealer
Yes
Employees Worked With
Steve Berger, Shahzad Hayat
Apr 29, 2020 -

Larry H. Miller Toyota Murray responded

We're sorry to hear that your visit didn't meet your expectations or the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. - Kasey Webster, General Manager

April 27, 2020

Carissa was so nice she really helped us out of a bad car situation and worked around are price range we love her we will send people her way More

by JennyG
Recommend Dealer
Yes
Employees Worked With
Carissa Miller
Apr 27, 2020 -

Larry H. Miller Toyota Murray responded

Jenny, Thank you for taking the time to write this review and let us know how Carissa and the team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Larry H. Miller Toyota Murray are glad to have you as a customer. - Kasey Webster, General Manager

April 27, 2020

Best buying experience ever. Very pleasant, no pressure and very concise about everyone’s safety in the building. Sterilized desk, pens & any other accessory needed to close the deal. Special thanks to Tri More

by Hollylc63
Recommend Dealer
Yes
Employees Worked With
Triston & Brian
Apr 28, 2020 -

Larry H. Miller Toyota Murray responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! - Kasey Webster, General Manager

April 27, 2020

The people were incredibly friendly and helpful for all questions I had. They were patient when I had questions and were willing to find all answers needed. More

by Irisculton
Recommend Dealer
Yes
Employees Worked With
Ryan Wisdom
Apr 28, 2020 -

Larry H. Miller Toyota Murray responded

Thank you so much for your wonderful review, Iris! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Larry H. Miller Toyota Murray! - Kasey Webster, General Manager

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