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Larry H. Miller Toyota Murray

Murray, UT

4.0
943 Reviews

5650 S. State Street

Murray, UT

84107

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943 Reviews of Larry H. Miller Toyota Murray

April 27, 2020

Complaint I was told had few days to see if a truck I bought would work with my camp trailer .. bought Friday late afternoon..and emailed to Kasey Webster about More

by Cindyposselli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Timothy, David Rameriz, Juan don’t know last name, Kasey Webster
Apr 28, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We're hoping that we can get you taken care of during our appointment this Wednesday. We look forward to looking to improving the situation. Thank you. - Kasey Webster, General Manager, (801) 590-7910

April 26, 2020

Loved the people loved the car was told final payment would stay at 500ended up being more, also told it would be no payment for 90 days ended up being 45 More

by Madisonpuglet01
Recommend Dealer
Yes
Employees Worked With
Eric Timothy, Aaron Espinoza, Mehdi Ahmadian
Apr 26, 2020 -

Larry H. Miller Toyota Murray responded

Madison, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Kasey Webster, General Manager

April 26, 2020

Employees are always polite and helpful .I was a little Employees are always polite and helpful . I was a little shocked when they wanted to charge me $20.00 to install my cabin air filter that I’d purchas More

by Bauer
Recommend Dealer
Yes
Employees Worked With
Kasey Webster
Apr 26, 2020 -

Larry H. Miller Toyota Murray responded

Bauer, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Larry H. Miller Toyota Murray! Kasey Webster, General Manager

Apr 26, 2020 -

Bauer responded

So why do you change $20.00 to install a cabin air filter? That’s highway robbery, especially when they are doing service on the car. I did not have it put in, I did it myself and it wasn’t $20.00 worth of work or time.

April 26, 2020

Best dealerships we have ever encountered. We will only do business with them from now on. We asked if we could think overnight about purchasing the car, and there was no pressure to close the deal that da More

by Ina R.
Recommend Dealer
Yes
Employees Worked With
Ryan Wisdom 5*. Richard Prospero 5*.
Apr 26, 2020 -

Larry H. Miller Toyota Murray responded

Thank you, Ina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller Toyota Murray. - Kasey Webster, General Manager

April 26, 2020

Kyler is the man, figured out the problem and fixed my 4 runner faster than I thought he could in time for my moab trip! More

by Treswhite
Recommend Dealer
Yes
Employees Worked With
Kyler
Apr 27, 2020 -

Larry H. Miller Toyota Murray responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller Toyota Murray. - Kasey Webster, General Manager

April 24, 2020

Great! We always take our vehicles to the Larry H Miller Toyota Service Center because of the great service and work they do. Marion has always been great to More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion Beagley
Apr 24, 2020 -

Larry H. Miller Toyota Murray responded

We appreciate your business and this review! Marion and all of us here at Larry H. Miller Toyota Murray look forward to serving you again soon! - Kasey Webster, General Manager

April 23, 2020

I had no appointment but they took me right in and were finished with my 15,000 mile check up in only an hour. Taylor was extremely courteous and helpful. He even called for an Uber for us. Great service! More

by kenking
Recommend Dealer
Yes
Employees Worked With
Tyler Ahn
Apr 24, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for choosing Larry H. Miller Toyota Murray, your feedback and rating mean a lot to us. We're glad Taylor was able to help, and we hope to see you again! - Kasey Webster, General Manager

April 23, 2020

Had repair done to bumpers Always a pleasant experience and positive outcome when bringing my Camry in for service or repair. John made sure the repairs were done 100% perfect. More

by Gslangerup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rasmussen
Apr 23, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear that John provided such an excellent experience. Thank you for choosing Larry H. Miller Toyota Murray! - Kasey Webster, General Manager

April 23, 2020

Thank you Craig Warner! I went into get a tire replaced (warranty) and got home all the way to lehi and saw that they did the oil change but didn’t replace the tire. I understand a little miscommunication More

by Mark Evers
Recommend Dealer
Yes
Employees Worked With
John Rasmussen, Romit, Levi Johnson, Steve Berger, Kasey Webster, Scott Anderson
Apr 23, 2020 -

Larry H. Miller Toyota Murray responded

Thanks for sharing your thoughts about your experience with Larry H. Miller Toyota Murray. We appreciate your business and hope to see you again soon! - Kasey Webster, General Manager

April 22, 2020

My previous experience with Larry H Miller was so terrible I vowed to never go back. Fast forward 8 years & here we are. They were the only lot with the exact truck I wanted & I’d been looking for we More

by haileighdawn
Recommend Dealer
Yes
Employees Worked With
Ryan Wisdom, Alan in finance (can’t remember his last name) Accessory manager, can’t remember his name either but he was great too!
Apr 23, 2020 -

Larry H. Miller Toyota Murray responded

Hello Haileigh, Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. - Kasey Webster, General Manager

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