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Larry H. Miller Toyota Murray

Murray, UT

4.0
943 Reviews

5650 S. State Street

Murray, UT

84107

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943 Reviews of Larry H. Miller Toyota Murray

October 17, 2020

Great time working with our service guy. Very kind and tried to upsell me but didn't pressure. Just tried to educate me on everything. More

by brandonbpatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Something
Oct 19, 2020 -

Larry H. Miller Toyota Murray responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Kasey Webster, General Manager

October 16, 2020

Everything worked out fine on my recent service thanks. They called us so we could work with them well. I like the concierge service so I don't have to wait at the place. More

by dknutti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
Oct 19, 2020 -

Larry H. Miller Toyota Murray responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Kasey Webster, General Manager

October 15, 2020

They seem to be quicker than before but no longer wash the car after an oil change. I wish they'd bring that perk back More

by aprilg165
Recommend Dealer
Yes
Employees Worked With
Champ In
Oct 15, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Kasey Webster, General Manager

October 13, 2020

The service personnel has always treated me with respect and great service! It's a pleasant atmosphere also! Great great great,great,great,great,great! More

by jay guitarman777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, John, Mariam, Jake , Kyler and otherswhose names I do
Oct 13, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Kasey Webster, General Manager

October 02, 2020

Great service by Taylor I do recommend him, he knows what he it is doing and great service and recommendations! thank you Taylor you are the man More

by Denis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Walters
Oct 02, 2020 -

Larry H. Miller Toyota Murray responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Kasey Webster, General Manager

September 24, 2020

These guys really took care of me. It was after 4pm when they usually don't take any more vehicles in service without an appointment. I had caught a nail with significant size hole in the center of my tread More

by rightmeow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dude IDK
Sep 25, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Kasey Webster, General Manager

September 21, 2020

When i arroved for my precschedled appointment, i was greeted nicely, but the actual service writer ignored me and helped two other people that arrived after me. Then when i signaled that i would like h More

by sam_in_slc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service write
Sep 23, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Levi Johnson, Service Manager, (801) 264-3885

September 18, 2020

That are always willing to get me in even with out an appointment. Craig was great to work with. The car wash could use some improvements. More

by gjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Warner
Sep 22, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Kasey Webster, General Manager

Sep 22, 2020 -

gjohnson responded

Thanks again, you guys and gals are awesome.

September 14, 2020

Update from my previous negative review. I was contacted by Levi, Service Manager at LH Miller in Murray, Utah. He apologized for my unsatisfactory experience and resolved the issues. More

by Laws
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levi
Sep 14, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your feedback. We're glad we were able to get everything resolved. Please reach out to me with future questions or concerns. - Levi Johnson, Service Manager, (801) 264-3885

September 06, 2020

I’ve had a problem with the blind spot monitor and other issues but they don’t show up for them. Says they can’t help us unless it does it while they have it. Well that what we bout it for and now going to More

by llwright4023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I really don’t remember the names of any of them. , Alan Weeks, Steve Berger, Pete Bell, Dale De St. Jeor, Dustin Melville
Sep 09, 2020 -

Larry H. Miller Toyota Murray responded

Hello there, thank you for taking the time to leave a review. Sorry to hear about your issues with your blind spot monitor. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Levi Johnson, Service Manager, (801) 264-3885

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