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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,008 Reviews
Call Dealership (801) 590-0638
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5686 S. State Street

Murray, UT

84107

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1,008 Reviews of Larry H. Miller Lexus Murray

August 28, 2024

Took our car in yesterday for service and we waited three hours for an oil change no communication and I highly wouldn’t recommend using this service anymore but since it’s at least car, I have to More

by qcarter74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 31, 2024 -

Larry H. Miller Lexus Murray responded

I apologize if your recent visit left you feeling disappointed with the wait time and lack of communication. Your time is valuable, and it's frustrating to wait longer than expected, especially without updates. We strive to improve based on feedback like yours, and I would like the chance to ensure a better experience for you moving forward. If we haven’t already connected, please reach out to me directly so we can address your concerns. Thank you for bringing this to my attention. - Marc Wright, Service Manager, 801-573-5303

August 27, 2024

Great response time and very efficient and timely service. Knowledgeable service rep who helped me More

by Lonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
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Aug 31, 2024 -

Larry H. Miller Lexus Murray responded

We appreciate your business and thank you for choosing our dealership for your automotive needs. We're thrilled to hear that our team was able to provide you with exceptional customer service and quality work, and we hope to have the opportunity to serve you again soon.

August 26, 2024

John was excellent. Very communicative and gave me constant updates on the status of my car More

by Ray N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fabbi
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Aug 31, 2024 -

Larry H. Miller Lexus Murray responded

We're pleased to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your business.

August 24, 2024

They always take great care of me. I will continue to use LHM Lexus service! More

by Beatriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fabbi
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August 23, 2024

We contacted the company by phone and received courteous and thorough attention. Upon arrival we were met outside by James. The purchasing process was smooth and we couldn't be happier. More

by jcriswell1952
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James
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August 23, 2024

Thanks Andrew for all your help. I will use you again for our next car purchase! More

by Mike B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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August 23, 2024

I was told I would get a loaner car when I made my appt. When I arrived was told it would take an hour to check my vehicle. And hour and a half later, no diagnosis, no loaner car. More

by tamsybell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cartet
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August 22, 2024

The service attendants are extremely attentive to the needs of the patrons. Keeping us appraised as to the status of our vehicles being serviced. Adam Ferguson was most considerate and went the extra mil More

by robertewiskirchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ferguson
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August 22, 2024

Weston and everyone else was courteous and informative thru the whole process. Allowed adequate time for us to evaluate all other cars we were considering. After the sale, took time to adequately prep car More

by calderlynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston
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August 22, 2024

We have multiple cars that we bring for standard maintenance and service including cars that are not Lexus and Julian in service always takes great care of us. More

by Brandon Hardison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
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