Larry H. Miller Lexus Murray

LHM Lexus Service Department is Awesome! My 2010 Lexus RX-350 would not start and I was at a loss on what to do in order to get it fixed. I called LHM Service and was routed to Service Manage My 2010 Lexus RX-350 would not start and I was at a loss on what to do in order to get it fixed. I called LHM Service and was routed to Service Manager (Adam). I explained to him what was wrong and he immediately summed up the problem, saying that it sounded like a bad battery. I had it jump-started and proceeded to LHM Lexus for a new battery. Upon my arrival, I was met by Mandy Littlefield, who took it from there. She got all the information she needed, set my mind at ease, and afterwards, pointed me in the direction of the waiting room and snack area, assuring me that everything would be okay. Before I stepped away, she advised me that I had a couple of factory recall issues that needed attending to as well and said that she could take care of these on the spot. I love going to LHM Lexus and have had nothing but praise for everybody there I come in contact with. Thank you for a great experience. More

Flawless Always an easy and enjoyable process at Lexus of Murray. I got the exact model for the exact price and am loving my 4th Lexus! Loyal owner to the bran Always an easy and enjoyable process at Lexus of Murray. I got the exact model for the exact price and am loving my 4th Lexus! Loyal owner to the brand and plan on being so forever. ~Ryan More

Oil Change I always have a great experience when I have service at Larry H Miller Lexus of Murray! My Service Manager, John Fabbi is very professsional and alway I always have a great experience when I have service at Larry H Miller Lexus of Murray! My Service Manager, John Fabbi is very professsional and always goes out of his way to make sure my service is done quickly and correctly. He is the best! More

Excellent Customer Service Mandy at the State Street store is fantastic. She is friendly and takes care of both our cars in a timely and efficient manner. You could work on so Mandy at the State Street store is fantastic. She is friendly and takes care of both our cars in a timely and efficient manner. You could work on some promotional deals for your steady customers. Thanks More

Test drive to delivery in one afternoon I had a good experience purchasing my pre-owned Lexus IS 250. The car has so many special features you need a lesson before you leave with it. Thank I had a good experience purchasing my pre-owned Lexus IS 250. The car has so many special features you need a lesson before you leave with it. Thank you to the professionals I worked with to get the deal accomplished. I knew what I wanted from the internet, and I kept them to lower than advertised--and they threw in a few other perks to make it happen. Thank you Michael F., Al and Rob--I love the car. More

LS430 Service Since purchasing this vehicle 6 years ago, I always have received excellent service maintaining my vehicle. I've taken my vehicle to LH Miller for ove Since purchasing this vehicle 6 years ago, I always have received excellent service maintaining my vehicle. I've taken my vehicle to LH Miller for over 30 scheduled maintenance services and as a result of their care, my vehicle has never given me an issue. Jason is very detailed and transparent when explaining any additional recommendations beyond the scheduled service. This is the benefit of using the dealership for scheduled maintenance; They know what to look for and will alert you prior to issues arising, i.e. break pads will need to be replaced next service, tires need to be replaced before winter, or simply the car is in good shape for your upcoming 2000 mile trip. The service costs are extremely reasonable in fact, they are a value. You get a good, solid, and reliable service with this dealership. In the rare event they make a mistake, they own up to it. What you won't get is a dealership advertising an unrealistic low cost for an "oil change", then attempt every stereotypical upcharge by telling you how they can't in good conscience let this car back on the road without the fetzer valve, blinker fluid and tire air replaced. More

RX 400h service Jason was very professional. My wife appreciated his assistance. We will come back for service and consider our next purchase at this dealer. Thank yo Jason was very professional. My wife appreciated his assistance. We will come back for service and consider our next purchase at this dealer. Thank you. More

Service my 2011 Lexus ES 350 All of the people were very professional and friendly. The work was done very well and with dispatch. I can recommend them very highly, and thank th All of the people were very professional and friendly. The work was done very well and with dispatch. I can recommend them very highly, and thank them for their great work on the car that I love. More

Fraudulent practices The folks at Larry H. Miller Lexus have engaged in a deceptive practice that has robbed me of the $2,000 rebate offered last year in their "December t The folks at Larry H. Miller Lexus have engaged in a deceptive practice that has robbed me of the $2,000 rebate offered last year in their "December to Remember" promotion. While promising that I would receive the incentive rebate after making 3 monthly payments to their corporate finance department, I come to find out that they cleverly diverted those funds to themselves. If others have been similarly deceived, please post your experience…could be grounds for a HUGE class action lawsuit! More

Invoice#370809- I have been a customer of L.H.Miller Invoice#370809- I have been a customer of L.H.Miller Lexus for 15 years and can only say that I am extremely satisfied with the treatment and servic Invoice#370809- I have been a customer of L.H.Miller Lexus for 15 years and can only say that I am extremely satisfied with the treatment and service received, especially with Terrance's knowledge and enthusiasm about the dealing with customers. This far I have never had any complaints and highly recommend the dealership to everyone. They are the best considering all the other car dealerships I dealt with in my lifetime. More