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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,006 Reviews

5686 S. State Street

Murray, UT

84107

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1,006 Reviews of Larry H. Miller Lexus Murray

December 22, 2019

Routine service Have been going to Larry Miller Lexus since 2005. Have never been disappointed in the service or price. Mandy Littlefield is a superior service writ More

by Bjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Littlefield
Dec 24, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jim Brown, General Manager

December 22, 2019

not so great LH Miller lexus of murray is my dealership. I've never written a review before because service has always been acceptable. I made an advance appointme More

by kapalua12t5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know name
Dec 30, 2019 -

Larry H. Miller Lexus Murray responded

It’s unfortunate to hear that you had a longer than expected service experience. We try to provide a quick and easy visit for all of our customers but, unfortunately, that’s not always possible. Feel free to give me a call if you have any additional questions or concerns. - Jim Brown, General Manager, (801) 264-3610

December 22, 2019

New car Everyone was very cordial and extremely ready to help us. Questions were answered readily and understandable!!! We appreciated the warm atmosphere f More

by raross1224
Recommend Dealer
Yes
Employees Worked With
Chari Wilson, Wade Henry and a very sweet tech girl!!
Dec 24, 2019 -

Larry H. Miller Lexus Murray responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

December 22, 2019

Awesome service department. They are always quick and provide excellent care. I have complete trust and confidence my car will be done right every time I go in. More

by Buddybriesmaster
Recommend Dealer
Yes
Employees Worked With
Service rep
Dec 24, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jim Brown, General Manager

December 22, 2019

Employees are always grumpy and service is always subpar. Previously they always would clean the leather on the driver seat because my jeans diet and I was told they refuse to do that this time. They also we More

by lianne.argeris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ethan
Dec 30, 2019 -

Larry H. Miller Lexus Murray responded

Hello there Lianne, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in so that I can ensure everything has been handled properly and that we did everything we could to ensure its cleanliness upon its return. I hope you’ll give me a call soon and we can get this sorted out together. - Jim Brown, General Manager, (801) 264-3610

December 21, 2019

This dealership went above and beyond. Best car buying experience I’ve ever had. I will definitely send referrals and be back for our next one in a couple years. More

by Skyhouse07
Recommend Dealer
Yes
Employees Worked With
Brad Rabe, wade henrie
Dec 24, 2019 -

Larry H. Miller Lexus Murray responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Jim Brown, General Manager

December 21, 2019

Adam and Justin were amazing. Adam took time to welcome us and Justin went over everything in detail. They made us feel like we were family More

by lawcal
Recommend Dealer
Yes
Employees Worked With
Adam and Justin
Dec 24, 2019 -

Larry H. Miller Lexus Murray responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Jim Brown, General Manager

December 21, 2019

Regular service Just moved from The Woodlands, TX. Came in for routine service. In Texas I had a service rep but here it was a pool of service reps. I waited 25 mi More

by lisfisher7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Peterson
Dec 24, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jim Brown, General Manager

December 20, 2019

The service was on time and professional. The service adviser was kind and friendly. The waiting areas is nice and full of snacks and beverages. Overall good friendly services! Thanks LHML More

by Hwin
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
Dec 20, 2019 -

Larry H. Miller Lexus Murray responded

Thanks for leaving us a review! Let us know if we can help with anything else. — Jim Brown, General Manager

December 19, 2019

I always have confidence in my team at Larry Miller Lexus. My service was done quickly, friendly, and efficiently. I enjoyed visiting with those in the waiting room and enjoyed a drink and some snack More

by Claudiawatts
Recommend Dealer
Yes
Employees Worked With
Bronson
Dec 20, 2019 -

Larry H. Miller Lexus Murray responded

Thanks for leaving us a great review! We are always happy to provide our customers with excellent service. We appreciate your business and look forward to working with you again. — Jim Brown, General Manager

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