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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,006 Reviews

5686 S. State Street

Murray, UT

84107

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1,006 Reviews of Larry H. Miller Lexus Murray

January 02, 2020

Most difficult service person I’ve worked with in the 4 years I’ve been going to Larry H Miller Lexus. I’ve never felt swindled before this last visit. More

by FluffyB
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 03, 2020 -

Larry H. Miller Lexus Murray responded

Hello there, thank you for reaching out. I want to assure you that honesty is one of the core principles of our dealership and the Larry H. Miller organization. If you believe you were taken advantage of or lied to, then I’d appreciate the chance to get to the bottom of this as quickly as possible. Hopefully we can clear up any confusion and work towards a resolution together. - Jim Brown, General Manager, (801) 264-3610

January 01, 2020

Always excellent service and courtesy. Care, concern and informative. Was given opportunity to schedule follow up repair that was needed after initial visit. Was told in advance of repair required and cost. More

by jkauerz
Recommend Dealer
Yes
Employees Worked With
Mandy Littlefield
Jan 02, 2020 -

Larry H. Miller Lexus Murray responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Jim Brown, General Manager

January 01, 2020

Josh is the Best! A real Blue Chipper! If you have a Lexus have it serviced by LHM and ask for Josh. He’s the man. MJ who is a driver/helper also make the difference. More

by ParkCityBrad
Recommend Dealer
Yes
Employees Worked With
Josh, MJ
Jan 02, 2020 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see Josh and the team in the future! - Jim Brown, General Manager

January 01, 2020

Julien was great to work with and very professional. The work that I requested to have done was completed in a very timely and efficient manner. And I always love my car coming back to me cleaner than when More

by Tami
Recommend Dealer
Yes
Employees Worked With
Julien
Jan 02, 2020 -

Larry H. Miller Lexus Murray responded

Hello, Tami! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

January 01, 2020

Not your normal Lexus Experience. Car wan’t ready when we got there. They new we were coming two weeks prior. Salesman did not introduce himself to my wife who was the one getting th More

by Gannons6167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman, accountant, tech person.
Jan 03, 2020 -

Larry H. Miller Lexus Murray responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Jim Brown, General Manager, (801) 264-3610

December 30, 2019

They have been great to work with. I am very happy with my car I have bought from them. Last service before this previous one wasn’t the best but they made up for it and we have been happy since then. More

by Shelby mount
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 30, 2019 -

Larry H. Miller Lexus Murray responded

Hello, Shelby! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

December 30, 2019

Another great experience at LHM Lexus! Josh always goes above and beyond. Even when it is a simple item. He is a main reason that we continue to return. More

by wlcm
Recommend Dealer
Yes
Employees Worked With
Josh Tate
Dec 30, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jim Brown, General Manager

December 30, 2019

Larry Miller Lexus did a good job overall in getting my wife in her dream car at a reasonable price. Only complaint is the process seemed slow: two test drives in two hours and another hour or more filling More

by johnhewson004
Recommend Dealer
Yes
Employees Worked With
Don't know
Dec 31, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for your positive review, John! If there is anything else that we could have done to improve your family's visit or make the wait more comfortable, please don’t hesitate to let us know. We hope to work with you again in the future! - Jim Brown, General Manager

December 29, 2019

The service center (crew) did an outstanding job in replacing our wheel. Also the crew who cleaned the inside of our vehicle, boy that was an additional treat, we had forgotten would take place. More

by LADYT
Recommend Dealer
Yes
Employees Worked With
Bronson
Dec 30, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Jim Brown, General Manager

December 29, 2019

Very professional dealership and alway have great service and quality work, always have a amazing experience here, service technicians always take care of your car or get service here. More

by Abner.leiva
Recommend Dealer
Yes
Employees Worked With
Joshua.
Dec 30, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for choosing our dealership, Abner! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager

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