Back

Larry H. Miller Lexus Murray

Murray, UT

4.7
1,008 Reviews

5686 S. State Street

Murray, UT

84107

Directions

By Type

1,008 Reviews of Larry H. Miller Lexus Murray

September 28, 2024

They always do a great job and they keep me updated on the status throughout the day. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Jacobsen
September 27, 2024

Quick and efficient very courteous and accommodating Julian was very professional and through and informative More

by Blrogersegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
September 27, 2024

Good customer service and a great agent. Too bad the inventory is so low but not their fault. More

by paulw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chari
Sep 29, 2024 -

Larry H. Miller Lexus Murray responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

September 26, 2024

Your welcoming nature is gone with taking away sandwiches and other food items. I was used to feeling special having a Lexus. Now it’s gone. It also feels understaffed in the service department. Mr Clyde was More

by Linda.skogrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clyde
Sep 29, 2024 -

Larry H. Miller Lexus Murray responded

Linda, I’m sorry to hear that your recent experience with us left you feeling less valued. We work hard to create a welcoming environment, and I understand how the specific changes you’ve mentioned might impact that. It’s great to hear that Clyde worked hard to help, and I appreciate your acknowledgement of his customer service. If we haven’t had the chance to discuss this already, please feel free to reach out to me directly so we can explore ways to improve your experience. - Hosein Zand, General Manager, (801) 222-4400

September 26, 2024

I had a great experience today with service at Larry Miller Lexus. The service rep was so helpful as he described what I needed and then relayed that my brakes also needed attention. He also had a loane More

by Shawna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
September 25, 2024

This LHM dealership service department is the complete opposite of what many think of car dealerships. They are ethical, have use of the best equipment, are trained to use them, and have easily saved me m More

by Langtonpromo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and his outstanding mechanics crew
September 24, 2024

My advisor is always up todate on what I need, Getting me in and out in a timely manner More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
September 24, 2024

Everyone was very. Friendly. I didn’t have to wait long just went straight to business. More

by satterfieldken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richad
September 24, 2024

The salesman was great to work with and was very knowledgeable. We had a great experience. More

by Mathertommy9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Rabe,Beatriz Lee
Sep 29, 2024 -

Larry H. Miller Lexus Murray responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

September 23, 2024

We had a fantastic experience buying our car. Lexus always delivers beyond expectations and their customer service is very warm and open. More

by jskalla6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott