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Larry H. Miller Dodge Ram Avondale
Avondale, AZ
1,638 Reviews
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1,638 Reviews of Larry H. Miller Dodge Ram Avondale
November 22, 2024
Yes, this dealership really is that bad. We all know folks are more inclined to leave a negative review rather than a good one, but hear me out. I brought my Scatpack in last weekend for We all know folks are more inclined to leave a negative review rather than a good one, but hear me out. I brought my Scatpack in last weekend for an alignment, where this all begins. I show up, walk into the Service Department to 3 advisors on their computers - no greeting, no acknowledgment, not even eye contact. I walk up to a shortstack named J.R. Rodriguez who looks like they don't want to be there any more than I don't, and I have to greet this guy 4 times before he acknowledges my presence and says good morning. Boy then asks for my name 3 times, my appointment time - all while he's on his iPad. This information is infront of you, Goofy. Use your eyes and brain. Then he indicates my cars oil change will be done soon - what? The car doesn't even need an oil change and I never mentioned or selected anything relevant to an oil change. Fast forward, I pickup my car and there's still an alignment issue - go figure. Avoid short stack advisor J.R. Rodriguez if you actually want services performed on your vehicle. I call the next day for an appointment for a week out. Fast forward to today, I receive a text that my 7:40 AM Appointment will have to be cancelled because "neither the advisor, nor the advisor you worked with are working tomorrow" - so it takes you a week to figure scheduling info out? Or you're telling me you only have 1 advisor and 1 technician for an entire dealership? Whichever, xx. Place is run down, service center is a 6x6 cube in the middle of the service garage, you walk in and get ignored, paid for services that weren't performed. Avoid like the plague, you deserve better. Peoria Dodge or Surprise Dodge will take care of you; especially when you pour $40k into a Scatpack. More
by bradenja1999
Employees Worked With
J.R. Rodriguez
November 21, 2024
Great job to JE Rodriguez on timely scheduling of my service and information on required services. Thank you very much and see you on my next services. service and information on required services. Thank you very much and see you on my next services. More
by Sovan
Employees Worked With
JR Rodriguez
November 14, 2024
Derek the services advisor was extremely helpful. I had a serious problem with my vehicle. My vehicle was under warranty so it was fix within three day. I had a serious problem with my vehicle. My vehicle was under warranty so it was fix within three day. More
by bigt1111
Employees Worked With
Sam Friedman
