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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.6
1,565 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,565 Reviews of Larry H. Miller Dodge Ram Avondale

September 19, 2024

Scott was very helpful on getting my extended warranty taken care of. I understand that they were busy, but did his best. Thanks More

by reno2941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
September 19, 2024

Took a while but I am satisfied thank u robert. Cartergood job on my 2012 2500 More

by navydad76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert carter
September 19, 2024

I can't believe it took 2 months to fix my car. Only 2 calls receive from Jr. I went a couple times to the office to get informed and call him a lot of times and no answer. More

by Ana
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services department
Sep 29, 2024 -

Larry H. Miller Dodge Ram Avondale responded

We sincerely apologize for the delays and lack of communication regarding your vehicle. This is not the level of service we strive for. We will review what happened and work to ensure better follow-up in the future. Please reach out to me directly at 623-478-3710 if there’s anything we can do to further assist you. David Anderson General Manager

September 15, 2024

car was not washed when asked. Bird poop still on my car.. Tire sensor on. More

by amccub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransisco
Oct 06, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Hello there, I apologize for the oversight and any inconvenience caused regarding your car wash and tire sensor. We always strive to provide a comprehensive service experience, including a clean vehicle upon return. Please reach out to me directly so we can ensure your next visit meets your expectations. I look forward to the opportunity to address this for you! - David Anderson, General Manager, (623)478-3610

September 14, 2024

Awesome service from JR at the service desk. Got me in and out the same day for maintenance and even repairs a key that was acting up in same day. Greatly appriciated. More

by Jonhy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
September 13, 2024

Disappointed with Recent Service I’ve been a loyal customer for a while and have usually received great service, but my recent experience was very disappointing. The staff member I dealt with was extr More

by Fer1.sal0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 16, 2024 -

Larry H. Miller Dodge Ram Avondale responded

I really appreciate you taking the time to write this review. Feedback from our loyal customers certainly holds weight. It is unfortunate to hear that your opinion of our service department has been reduced due to your recent experience, and I would appreciate the opportunity to speak with you directly. If we have not connected by the time you find this response, please give me a call. I look forward to resolving this together. - Petar Lazic, General Manager, (623)478-3610

September 12, 2024

They took care of me rite even I didn't have an appointment for oil change nice friendly people More

by mtsosie80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
September 12, 2024

My service advisor Scott was awesome and kept me in the loop of everything that was going on with my 14 charger rt. Fixed the issues I initially came in for and the 3 recalls all before the Labor Day weeke More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
September 11, 2024

Really good service. I’m so happy with my new car thanks to Aldo and Dodge Ram Avondale. More

by E.Aragon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Espinoza
September 11, 2024

Jr does a great job of getting me in and getting it done in one day. More

by howardssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr service
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