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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.6
1,565 Reviews
Call Dealership (480) 865-3985
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10101 W. Papago Freeway

Avondale, AZ

85323

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1,565 Reviews of Larry H. Miller Dodge Ram Avondale

September 27, 2024

I had to purchase car in Denver. Avondale Dodge in much nicer place to do business a with. More

by kskiko
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Carver was my service writer.
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September 27, 2024

The service dept sucks. Advisor Robert does not call with status or updates after your vehicle being there for a week. He does not return phone calls and lies to your face. More

by Bush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert service advisor
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Sep 30, 2024 -

Larry H. Miller Dodge Ram Avondale responded

I sincerely apologize for the experience you had with our service department. It’s clear we fell short in providing the communication and updates you deserve. I understand how frustrating it must have been to wait without updates, and I regret that your experience with Robert did not meet our standards. We value your feedback, as it helps us improve our service. Please reach out to me directly at 623-478-3610 so I can address your concerns personally and ensure we learn from this situation. Thank you for bringing this to my attention, and I hope to have the opportunity to make things right. David Anderson General Manager

September 26, 2024

Great customer service. They really do help out the customer not like other dealers. Yolanda was amazing and was able to get me into the truck I wanted. More

by Denzel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yolanda Ortiz
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September 26, 2024

great service today. francisco was awesome like always. thank you. very professional and fast. ill be going back. More

by sandracastaneda23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
francisco from service
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September 26, 2024

Excellent service! Came in for a recall notice and it was fast and my rep was great! More

by Bex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Parra
Report | Print
September 26, 2024

The Recall Repair was done very quickly. Normally I'm there for hours and this time I was out in 30 min. More

by dharvey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
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September 25, 2024

Dealership is great, but service advisor is terrible, will not return calls. In fact, no one will. More

by jonnymstuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Carter
Report | Print
Sep 29, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your feedback. We're glad to hear you think highly of the dealership, but we're sorry to hear about your experience with communication. This is not the standard we aim for, and we’re addressing the issue with our team. Please contact us directly at 623-478-3610 so we can make things right. We appreciate your business and the opportunity to improve. David Anderson General Manager

September 24, 2024

Robert is very professional and very informative of the status on my truck. I highly recommend him as an advisor. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
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September 23, 2024

The folks in-service took their time to identify what needed repaired on my vehicle. The service rep JR always takes care of us. More

by Sauber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
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September 19, 2024

I had a good experience they treated me like family and got me into a new vehicle that I’m very happy with More

by Edwardplt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Painter, Yolanda Ortiz
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