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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
2,003 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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September 12, 2024
Great service. Part had a delay but was kept up to date well. Installed same day it was in Part had a delay but was kept up to date well. Installed same day it was in More
by NH
Employees Worked With
September 11, 2024
We have been dealing with this dealership for over eight years and have always received excellent service. They are curteous and pleasant to work with. If there is a problem they discuss it with you first t years and have always received excellent service. They are curteous and pleasant to work with. If there is a problem they discuss it with you first to see what you want to do. I am very pleased with their service. More
by wendy_w98
Employees Worked With
Tylor Sheedy
September 11, 2024
Best no pressure car buying experience. I would highly recommend. My sales professional was the best! Thank you Blake! I would highly recommend. My sales professional was the best! Thank you Blake! More
by Hunnyme2011
Employees Worked With
September 10, 2024
Mark Augustyniak knows how to take care of his customers. Excellent service and an excellent advocate of his customers. Excellent service and an excellent advocate of his customers. More
by jacross58
September 08, 2024
Went for an express oil change with an appointment. Got to the appointment on time and was told it would be 2 1/2 hours wait. Told 2 of the 4 technicians called out and there are appointments every 2 Got to the appointment on time and was told it would be 2 1/2 hours wait. Told 2 of the 4 technicians called out and there are appointments every 20 minutes. I waited and it was close to 3 hours. I asked if any filters needed to be changed and I was told that no one has notified of the need, so no news is good news. When I checked out and paid I asked for the checklist of the points checklist. The advisor went to print it and said " oh this came just 3 minutes ago. Both air filters are recommended to be changed, but to me they look fine". My car was already off the lift and was washed and had been sitting for about 20 minutes for "paperwork to be completed". I left without the filters being changed and a basic oil change completed. More
by richnpattie
Employees Worked With
Alyssa
September 08, 2024
I went for an oil change on a Saturday. The service writer seemed annoyed right from the beginning. First it seemed because I didn’t have an appointment and it carried on through the entire The service writer seemed annoyed right from the beginning. First it seemed because I didn’t have an appointment and it carried on through the entire interaction. No smile, no acknowledgment, just sign here and go. I didn’t get a time of how long wait would be. I went all the way home 20 mins I got a message it was ready. When I picked up my vehicle all seemed okay again a very brief interaction with the service writer since a different one came over to assist me for pick up. Again, no acknowledgement towards me. But she did ask the service writer who was helping me what he was needing or if he needed help. I signed, he handed me my keys. I left. Normally when I get my service done they air up My tires to 36 psi. The recommendation is 32 for my vehicle. But when I looked I noticed they didn’t even touch the air in the tires and on the invoice it was signed for that air was checked and used. I think this might be my last time going to get service at this location. I pass another dodge dealership on my way to work and I can drop it there. After 4 vehicles purchased and all of them serviced there. I use to have TJ who would go above and beyond but the last 3 times I’ve gone in have been very similar to this with different service writers. I think I’m done. Thanks LHM. More
by Mike
Employees Worked With
Alyssa
