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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
2,008 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,008 reviews
February 24, 2024
Prompt service and thorough. I was serviced without an appointment and my car was ready that same day I was serviced without an appointment and my car was ready that same day More
by themom72
February 24, 2024
They were really quick had my new car in minutes very good people ! Nice vehicles clean! good people ! Nice vehicles clean! More
by ilianasamudio89
February 24, 2024
Had to use Larry miller for my warranty. Dropped off truck with info that I knew what was wrong with front end. Needed tie rods, etc. they couldn’t figure it out. So they called Chev for hel Dropped off truck with info that I knew what was wrong with front end. Needed tie rods, etc. they couldn’t figure it out. So they called Chev for help because for some reason a dodge mechanic isn’t cross trained on a gmc truck. Took 3 weeks no calls. Each time I called they said something else needed repair and they got wrong part. 3 weeks later I called to talk to mgr and the mgr got back to me. Car was finally fixed 1 day later. But only because I had to call and complain. I think their mechanic broke the steering gear box because if they didn’t remove originally then they would break it. Took too long for the repairs needed. The mgr waived my $100 def but not happy with time frame and lack of communication to get it done. Communication with price service guy was poor, he also said things and I felt I was being lied to. More
by eblodgett12
February 24, 2024
They are inept and failed to correctly fill out paperwork, failed to get license, and had to repeatedly go back to have errors fixed. Will never do business with them again. paperwork, failed to get license, and had to repeatedly go back to have errors fixed. Will never do business with them again. More
by caroltempleton
February 23, 2024
Several months ago I had an oil change at this dealer. Because of shoddy customer service they apologized and threw in a free oil change. Went to get the free oil change this week. I was told the car Because of shoddy customer service they apologized and threw in a free oil change. Went to get the free oil change this week. I was told the car would be ready in 90 minutes and he would throw in a free tire rotation. Again, shoddy customer service. Five hours later, their online tracker indicated car still was not ready. Called and left message but no response. I got a ride to the dealership and the car was done. The service tech said he called me but it went to voicemail. I had no call from him, no voicemail and I asked him to show me on his phone that he actually did call. He couldn’t do it. So, now to settle up. The oil change was takes care of. But, the free tire rotation was going to cost me $78 because they included a wheel balance. This is a possible scam…. Tell you they’ll throw in a tire rotation and then stick you with the wheel balance charge. This is my 3rd Ram 1500 in 11 years. But, I will not buy another Ram because of this dealership. More
by mickmccarty
Employees Worked With
Christian Melendez
February 23, 2024
The service is always fantastic! They are very communicative and fast. They never try to rip me off or sell me anything I don’t need. They are very communicative and fast. They never try to rip me off or sell me anything I don’t need. More
by Twistedfuelzdiesel
Employees Worked With
Kyle Kreuziger, Christian Melendez
February 22, 2024
Quick service let me know tires due to change need a couple of wipers and did complete oil change. Also informed me to do alignment when I change tires. Quoted me 1-2 hrs went in at 11:45am got back at couple of wipers and did complete oil change. Also informed me to do alignment when I change tires. Quoted me 1-2 hrs went in at 11:45am got back at 1:10 out the door. Also offered to wash vehicle but declined because have unlimited car washes at fast and friendly all yr long. Good techs working here and good communication to a service desk. Very well run shop👍! More
by Kpaunovich58
Employees Worked With
Forgot name but listened well and courteous
February 22, 2024
Excellent customer service, employees are very welcoming and professional they answered all questions and make you feel valued. and professional they answered all questions and make you feel valued. More
by Tanhia
February 21, 2024
It was time for my 2016 Ram 1500 for its 60k inspection. Yes, it’s expensive. However, I’m confident the technician did the job right. I also had to repair the right outside mirror. Thinking it was covered Yes, it’s expensive. However, I’m confident the technician did the job right. I also had to repair the right outside mirror. Thinking it was covered under the warranty, it was not. The work was done right as well. More
by rogers
Employees Worked With
Tom Rodriguez
