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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
2,008 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,008 reviews
July 19, 2024
Easy to make appointments. Service people are clear about necessary repairs. Every repair made has been performed to my satisfaction. Service people are clear about necessary repairs. Every repair made has been performed to my satisfaction. More
by MAGA
Employees Worked With
Other Employees :
Cannot remember all the many other contacts I've had but all were helpful , Tom Rodriguez, Kyle Kreuziger, Christian Melendez
July 19, 2024
Went to this dealership for a repair that should have took two weeks at most a major part of that delay was out of their control which I completely understand. That delay was awaiting the parts from Mop took two weeks at most a major part of that delay was out of their control which I completely understand. That delay was awaiting the parts from Mopar. My vehicle was there for a little over a month. Updates were very minimal every time I called to get an update service tech seemed annoyed instead of providing some type of customer service or getting to the bottom of things. With all this being said I understand I'm not the only customer but when my vehicle is a necessity due to work and family updates would be appreciated instead of me calling or even stopping by to see what's going on. The only person that went out of their way to give me updates was one of the salesman Craig F. Craig definitely provides great customer service, and excellent at his job as goes above and beyond for all customers for this dealership. I was not provided anything for the delay or lack of updates/vagueness. Most likely will not return for this dealership for any major repairs just basic routine stuff definitely will pick alternative service tech hopefully one that provides better service or gets to the bottom of things i.e. calling Mopar seeing what delay is on part/expediting part delay, and providing updates (communication) instead of me having to bug for answers/results/vehicle progress. I can almost guarantee if I did not call I would have recieved my vehicle a couple days later than if I had not called. More
by 2016chally
Employees Worked With
Craig Finky, Tom Rodriguez
July 17, 2024
I’ve bought all of my vehicles from here. Excellent customer service. Very happy with my purchase Excellent customer service. Very happy with my purchase More
by Smschmitter
Employees Worked With
Other Employees :
Steve Jaichner
July 12, 2024
Not please on trade in amount I was given. Sales guy, Jordan was horrible so I had to reach out to someone else. Sales guy, Jordan was horrible so I had to reach out to someone else. More
by pam.sumter
July 06, 2024
Exceeded my expectations. Diagnosis was quick and repairs were done in a timely manner. Tyler went above and beyond and provided top notch customer service. Diagnosis was quick and repairs were done in a timely manner. Tyler went above and beyond and provided top notch customer service. More
by Goodbrothersac
Employees Worked With
Tyler
June 27, 2024
Mark Augustyniak was a very helpful employee, he made sure to help me on my car journey, and was able to get me a great deal! sure to help me on my car journey, and was able to get me a great deal! More
by Karla Alvarez
Employees Worked With
June 27, 2024
Mark was a fantastic salesman, showed me how to use my car and offered a fantastic deal i couldn’t pass, this is my third time buying from him always great work and great service car and offered a fantastic deal i couldn’t pass, this is my third time buying from him always great work and great service More
by Alyssaaa1120
Employees Worked With
June 24, 2024
Recently did business and serviced my daughter's SUV at this dealership. Wonderful people and very friendly. this dealership. Wonderful people and very friendly. More
by Susan G
Employees Worked With
Other Employees :
Steve Jaichner, Tyler Moosman, Travis Georgens
