Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Bountiful, UT
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605 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Purchased a 2020 Ram 1500 had a great interaction with everyone at LHM Bountiful. Talinn was instrumental in making this transaction informative with both purchase and delivery in a timely manner. LHM ser everyone at LHM Bountiful. Talinn was instrumental in making this transaction informative with both purchase and delivery in a timely manner. LHM service promptly installed accessories with quality workmanship. I would recommend LHM Bountiful. Thank you LHM Bountiful. More
Good service - new tires Larry H. Miller in Bountiful is my go-to place for my Dodge Caravan. Good reliable service. I like the Uber provided to take me to my office. Larry H. Miller in Bountiful is my go-to place for my Dodge Caravan. Good reliable service. I like the Uber provided to take me to my office. More
This dealership is the best . They seriously know what it means to have outstanding customer service . They were fast ,efficient,organized and friendly . Thank You for everything . means to have outstanding customer service . They were fast ,efficient,organized and friendly . Thank You for everything . More
AAAAAAWESOME!!!! I love this dealership! Larry Hawaii is THE BEST! (Did I just mention that Larry is THE BEST!) Larry took so much time with me to make sure everything was perfect and answered all my questi THE BEST! (Did I just mention that Larry is THE BEST!) Larry took so much time with me to make sure everything was perfect and answered all my questions. This dealership treats you like family. David is just amazing. He cares about customer service and truly getting you the car you want to drive. I purchased a new Jeep and I feel like a brand new woman. Go in and ask for Larry and you will suddenly have a new friend for life. I can call him with any questions I have. He made sure I knew everything about the car and was just as excited as I was.. to have a new jeep! I do not feel intimidated as a woman going in to this dealership! HUGE KUDOS to my dealership friends! Keep it up! More
Fast good service Fast good service Fast good service Fast good service Fast good service Fast good service Fast good service Fast good service Fast good service. Thanks Fast good service Fast good service Fast good service Fast good service Fast good service Fast good service. Thanks More
Good Experience Greg did a great job making sure everything was done to my satisfaction. Great people skills and very knowledgeable. He made sure I felt good about th Greg did a great job making sure everything was done to my satisfaction. Great people skills and very knowledgeable. He made sure I felt good about the service. More
Very professional and accommodating to my situation and needs. Thank you for the excellent service. The Uber ride back and forth was a great extra service that I did not expect. needs. Thank you for the excellent service. The Uber ride back and forth was a great extra service that I did not expect. More
Misrepresenting car options and loan finalizations 1. I purchased a car with Larry H. Miller Chrysler Jeep on January 25th. I signed a contract with an agreement of monthly payment and interest. The 1. I purchased a car with Larry H. Miller Chrysler Jeep on January 25th. I signed a contract with an agreement of monthly payment and interest. The dealership never had approval from the bank. They performed multiple hard inquiries on my credit after I was "approved" with them. This has impacted my credit score. The sales manager, Ryan, refused to send a letter to rescind the inquiries to Equifax. I ended up returning the purchased vehicle to them and reclaiming my trade in. My trade-in now has alignment issues, scrapes on the front dam that will need to be addressed. There were 0 issues with my trade-in previously. 2. My sales person, Bosco, told me there were options available on the purchased car which are not offered on this vehicle (V6 engine, Homelink, heated seats etc). He invented what the car came equipped with and simply rattle off options that don't exist Bosco, my salesman, told me that Larry H Miller had a way to check my credit without impacting my credit score. This is untrue. I continue to receive notices from credit reporting institutions (Equifax) that Larry H Miller is asking for hard inquiries. These inquiries have affected my credit. These hard inquiries are occurring after I signed documentation agreeing to finance. My signature for financing nullifies their ability to pull further credit requests. Up until yesterday they were pulling hard inquiries. I told Bosco 6 times (minimally) that I will not be initialing or signing any paperwork with out reading the documentation first. He did not want me to read the finance information. Instead he repeatedly told me to "Just sign it. Just sign it. Just sign it." 3. Finance department (Kendall Beazer) told me I had an agreement with University First Federal Credit Union for finance. He said the pay off on my trade-in would take up to 10 days. He did not indicate anything nor did I knowingly sign anything that explained it would take up to 30 days to finalize the loan. He was very clear that the numbers I signed for would be the numbers I would be financing for. Summary: I was sold a car without financing. Credit affected because they were unable to deliver what was promised and signed for. Misled with options available on the car from sales team. Trade-in affected after in the dealership's lot for 10 days, Manager refusal to send notice to Equifax to rescind hard credit checks More
Excellent service and customer experience working with Jared. He listened to me as I explained the vehicle problem, updated me on its progress, and I was notified when ready to pick up. Thank you for a gr Jared. He listened to me as I explained the vehicle problem, updated me on its progress, and I was notified when ready to pick up. Thank you for a great LHM experience. More