Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

I have taken my vehicle to this dealership on a couple different occasions for service. I was told on one occasion that I would be contacted that day by my service writer. I dropped off my vehicle at 7: different occasions for service. I was told on one occasion that I would be contacted that day by my service writer. I dropped off my vehicle at 7:00 AM. by 4:00 PM, I had not heard so I called and left a message for him. At 5:00 still no call back so I called him again. Still no answer. At 5:30 I called again and spoke to someone who wasn't my service writter. He stated that the service department was closed and had been since 5:00. He told me that he would personally contact me the following morning. Well, the next morning and no call. at 10:00 AM, I called them and the service writer stated that the vehicle wasn't done and would be done later that day. Well, at 5:00 I called back after not hearing if it was done, Spoke to someone and had their courtesy shuttle come and pick me up. Vehicle was finished but no call from service writer. Second time in, dropped off vehicle at 7:00 AM. no one was at service so I put key in drop box. I called an hour later and spoke to different service writer. He stated that my vehicle was with a technician and he would have my service writer call my by 9:30 AM. Well, its 12:30 PM and still no call. for now on, I'll take my vehicle to Brigham City which is farther out of the way but Larry Miller has become to big and doesn't care about customer service or sticking by what they tell customers. More

Let me say everyone who helped me in getting the deal was awesome they stayed with me until 10pm 2hrs after they closed and took the truck home. The next day I had buyers remorse. I wanted my old truck back. awesome they stayed with me until 10pm 2hrs after they closed and took the truck home. The next day I had buyers remorse. I wanted my old truck back. I realized I didn't want a $50,000 loan. The next day I tried to take it back and the finance kept trying to keep me going on the deal I finally said I want my old truck back and come to find out no bank gave me a loan yet but he said he had me in a legal binding contract on the sale so I couldnt get my old truck back. I'm not displeased with my sales man or any other person except finance very very disgusting knowing I couldn't back out and I had to go to my personal bank to finish the loan.all in all I have a very nice new truck that I could live without I won't buy there ever again due to way I was treated in finance dept. More

Chris was a delight to work with. Very professional, friendly and helpful. It was a pleasure to work with him. We are very satisfied with our purchase. friendly and helpful. It was a pleasure to work with him. We are very satisfied with our purchase. More

I had not intended to purchase a vehicle at the time of the visit to the dealership, but the employees where friendly and knowledgable of the products and services offered by the dealership that my wife an the visit to the dealership, but the employees where friendly and knowledgable of the products and services offered by the dealership that my wife and I both thought that purchasing a vehicle was the right decision. We have enjoyed the total vehicle purchasing experience from your dealership. My grandchildren were more excited about the car than anyone. I have recieved numerous compliments about the vehicle from everyone that sees the car. More