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Larry H. Miller Chrysler Dodge Jeep Ram Riverdale
Riverdale, UT
670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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670 Reviews of Larry H. Miller Chrysler Dodge Jeep Ram Riverdale
January 29, 2023
I had to have my vehicle towed to Larry Miller because it would not start January 3rd. I was told they could not look at it for 2 weeks. The next day I get a call with the diagnosis. Hmmm, thought they coul would not start January 3rd. I was told they could not look at it for 2 weeks. The next day I get a call with the diagnosis. Hmmm, thought they couldnt work on it for 2 weeks? After diagnosis of the problem I was told by Ashton that the rental from Enterprise that I had to get would be covered under warranty. Enterprise charged my credit card for the first week. Tried to get the reimbursement from them that I was told I would get and they refused. Went to Larry Miller to pick up my vehicle and in person I was told again by Ashton and the Service Manager Darrin Erwin that I would be reimbursed by Enterprise or Larry Miller would write me a check. Received a call from Ashton that I should receive the reimbursement in a couple of days and to call her back if I dont. I still have yet to see this reimbursement from either party. I have texted Ashton on several occasions with no response back and called trying to reach Ashton or Darrin. I am put on hold for 30-45 mins and no one picks up. Still nothing in response to this issue. Will I ever receive a call back? Will I ever be reimbursed? It is now January 29th. People don't have time for this nonsense and waiting on hold for extended periods of time. Don't tell someone you are going to take care of them if you are not. Very very poor customer service. I have had nothing but trouble with this vehicle and this Dealership. More
by cmnbk4me
Employees Worked With
Ashton Smith, Darrin Erwin
December 13, 2022
Had an appointment for an oil change and for a service. Had me in and out in good time. No debrief when Aaron Johnson finished my car he just handed paperwork and sent on my way Had me in and out in good time. No debrief when Aaron Johnson finished my car he just handed paperwork and sent on my way More
by iijacquez9
Employees Worked With
Aaron johnson
October 06, 2022
Had an appointment for an oil change. Had me in and out in good time. No debrief when the vehicle was finished. Just handed paperwork and sent on my way. Guess it's the times we live in. Had me in and out in good time. No debrief when the vehicle was finished. Just handed paperwork and sent on my way. Guess it's the times we live in. All in all pretty happy with the service! More
by beagleowner40
Employees Worked With
Service dept
November 18, 2021
Very good experience. Austin was very patient and helpful throughout the entire process and continues to be even after the sale. throughout the entire process and continues to be even after the sale. More
by Daniel.Smith 455
Employees Worked With
Austin moyse, Troy Bullard, Kelly Newman
October 25, 2021
I was happy with my salesman Erick at first. Then i found out that they lied to me about my trade in. Wanted to low ball me saying it’s a convertible and winter is coming! Then raised the offer a little and out that they lied to me about my trade in. Wanted to low ball me saying it’s a convertible and winter is coming! Then raised the offer a little and said a dealer in az wants it. Now i see it listed there for 7 k over what they gave me! I will not go back! Second car we got there! I’ll tell my friends also! More
by oldhippiejimi
Employees Worked With
Kelly Newman
July 25, 2021
Do not buy through Christopher Yee! From the moment I walked in he was nothing but disrespectful! Any question I had was met with a snide remark. When I asked to look at vehicles around a specific price walked in he was nothing but disrespectful! Any question I had was met with a snide remark. When I asked to look at vehicles around a specific price point he only showed me vehicles way above MSRP. I WILL NOT buy from this dealership, it apparently has enough money that they can be snide and disrespectful to clients! More
by Ziminar
Employees Worked With
Chris Yee
July 19, 2021
Very disappointing experience at Larry H Miller Riverdale. I went in to purchase a new truck based on the advertised internet price. After spending a lot of time there discussing my trade in and ve Riverdale. I went in to purchase a new truck based on the advertised internet price. After spending a lot of time there discussing my trade in and vehicle options, they ultimately told me that the internet price was a mistake and that the discounts/incentives were $3000 less than advertised!! Is this false advertising just to get people into the dealership? Very unprofessional, unethical, and borderline illegal! Another validation of why people have bad impressions of auto dealerships. Using the internet is quite an egregious way of baiting customers! More
by Royalhumpy1
Employees Worked With
Unknown
