Langway Toyota of Newport

Collision Center Review I brought my Toyota to this collision center because I has used Newport Toyota in the past, before ownership changed hands and it became Langway Toyot I brought my Toyota to this collision center because I has used Newport Toyota in the past, before ownership changed hands and it became Langway Toyota. I was not happy with the service provided by Langway. First of all, it took 6 weeks to repair my car. When I returned to pick up my car, they had emptied the contents of the trunk of my car and just thrown everything in the back seat of the car. It was a mess! The woman who handled the transactions walked me out to my car and when I told her that I was not happy with the way they had just thrown everything in the backseat of my car, she said that it was like that when she saw it come in, which was a lie. It looked like someone was living out of the car. She then turned around and walked into the building and I left very unhappy. They could have told me to empty the contents of my trunk beforehand, or they could have put all the items in a box or bag, but it appeared they could not have cared less. The car was returned to me in a filthy condition, though they were paid top dollar by the insurance company. Also, they sent several cnflicting text messages about when the car would be ready. Overall, I am very disatisfied with their work and their lack of customer service, I can tell you that Newport Toyota would never have treated a customer like that! More

Couldn't be Happier I just got into a new lease and I could not be happier with the quality of vehicle, accommodating service, and competitive pricing. Thank you Langway I just got into a new lease and I could not be happier with the quality of vehicle, accommodating service, and competitive pricing. Thank you Langway Toyota! More

Pleased customer I bought my Prius c new from Langway Toyota and only have it serviced there. I trust them with my investment. Adam Montiero is a great service advisor I bought my Prius c new from Langway Toyota and only have it serviced there. I trust them with my investment. Adam Montiero is a great service advisor. It's always a pleasant experience when Adam Montiero oversees the maintenance of my car. More

Very customer service oriented! Went car shopping with my daughter, it was a wonderful experience, no "salesman" pressure and salesman tried to help find the right "fit" for a car, a Went car shopping with my daughter, it was a wonderful experience, no "salesman" pressure and salesman tried to help find the right "fit" for a car, again no pressure. I bought my car at this dealership a couple of years ago, and thought we'd give it a try again. I was impressed! The intent had been to purchase a late model used car, but the leftover 17 was such a good price, due to the discounts that could be applied. More

Unbelievable!!!! We went to Langwayy Toyota to buy a new vehicle. We decided on a new Toyota Rav 4. We made out a personal check to purchase a new 2018 Toyota Rav 4 We went to Langwayy Toyota to buy a new vehicle. We decided on a new Toyota Rav 4. We made out a personal check to purchase a new 2018 Toyota Rav 4 for over $26K. We were told they could not accept the personal check. So we went to the bank for a Treasury check for $26K. We were then able to get the car.. However, they did not give us the personal check back, (we were told it would be destroyed), but it was deposited into THEIR account!!!!!!! Six weeks later, they informed us of this “mistake.” Kevin just said, sorry. Oh well, just a mistake. They finally sent a check back to us for the $26 with no apology message. How would YOU feel about this dealership???? We will nrver buy a vehicle from this dealership ever again!!!!! Would you? More

excellent dealership Very professional, streamlined service and very competitive pricing. They didn't have the Rav4 in the color i wanted but they went out a found one wit Very professional, streamlined service and very competitive pricing. They didn't have the Rav4 in the color i wanted but they went out a found one with in a few days. More

Pleasant Experience Went out on a rainy Wednesday to look at some used cars for my son. Really had no intention of purchasing that day already look at 3 cars had 4 more t Went out on a rainy Wednesday to look at some used cars for my son. Really had no intention of purchasing that day already look at 3 cars had 4 more to look at. Arrived at Langway and was immediately met by Mitch, very nice guy, the car we wanted to see was there so we chatted about it a few minutes then took it for a test drive. Nice car in good shape. Went inside for the usual "talk" told Mitch we were just looking but he asked my son what it would take to get my son to stop his search and buy the car today. My son gave him a number we both thought would not be accepted because we intended to good look at other cars anyway. To our surprise after a couple of trips make and forth to the sales Manager they were able to meet our offer. Now keep in mind that the car was already fairly priced we had no issue with the asking price but as mentioned we were not expecting to purchase today. When they met the offer my son was quit willing to purchase. I would give Langway Toyota Nissan very high marks for the way we were treated. Very low pressure, very pleasant attitudes it was the type of experience as a car buyer you hope to have and believe me I have bought several cars, I have a wife and 4 kids who drive and I find myself buying cars almost every year one reason or another. Langway is high on my list of places I would buy again we bought a Volkswagen not one of their primary brands but it was what we were looking for and it was a nice car. A nice car, a great price, a great experience what more could you ask for NOT the stereotypical salespeople we all know and fear/hate. I highly suggest you go and see for yourself. Thanks Mitch, Brian and all the folks at Langway. More

Josh the great!!!!!!!! Thank you, my husband and I just purchased a 2013 RAV4. We looked two weeks ago and it was are first time st the dealership. Josh was good and we f Thank you, my husband and I just purchased a 2013 RAV4. We looked two weeks ago and it was are first time st the dealership. Josh was good and we found him to be honest. We looked at other vehicles and came back. The best thing was he remembered us when I called. Thank you again Josh for a great experience!!!!!!! J$J C More

Excellent service! I always receive excellent and quick service when I bring my Toyota Highlander in for routine maintenance checks. The Langway staff are very welcomin I always receive excellent and quick service when I bring my Toyota Highlander in for routine maintenance checks. The Langway staff are very welcoming and professional. It is also easy to make appts that work with my busy schedule. I definitely would recommend Langway Toyota to family and friends. More

Detail Service Excellent detail service for another winter season, a yearly maintenance endeavor. Purchased vehicle at Dealership and continue to service vehicle for Excellent detail service for another winter season, a yearly maintenance endeavor. Purchased vehicle at Dealership and continue to service vehicle for routine maintenance at Middletown location. More