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Landmark Dodge Chrysler Jeep

Independence, MO

3.9
450 Reviews

1900 S Noland Rd

Independence, MO

64055

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450 Reviews of Landmark Dodge Chrysler Jeep

October 11, 2013

This dealership is very sketchy. After some confusion regarding the contract, which I think I have figured out now, I now find out I owe an additional $4000 because they never charged me sales tax. I'm i More

by markalbrecht01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't want to mention
Jan 24, 2014 -

Landmark Dodge Chrysler Jeep responded

Hello There - I would like to sincerely apologize for your negative experience. Our number one goal is to make sure each customer has a hassle-free experience and leaves our dealership completely satisfied. I am sorry that we missed the mark with you and that you feel that your time was wasted. That is certainly not our intention. I would appreciate the opportunity to understand and rectify the situation better if possible. Please contact me at your earliest convenience so we can begin to work toward a resolution. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

October 07, 2013

When I bought the car, everything went smooth and I was very satisfied. After like two weeks my transmission went out. I was told when I bought the car that it had power train warranty. After my transmissi More

by arbogasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R.J., Andy Thaller
Oct 10, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you so much for the wonderful remarks. It's always great to hear positive feedback from recent guests such as yourself. We look forward to taking great care of you and your vehicle again for future visits. Be sure to visit us online to find the latest specials we have going on in our service department! Sincerely, Doug Fletcher

September 03, 2013

great customer service. Ian knew the product (ins and outs) . Very friendly and made me very comfortable during the whole process. will tell others about Ian and Landmark. Ian worked very hard for me.. More

by lh1044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Grenier
Sep 03, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you so much for sharing your experience with all of us. It's great to hear Ian provided the necessary help you needed during your recent visit with us. We hope that you'll enjoy your new car for a very long time. Feel free to contact us if you have any questions or concerns for us along the way. In the meantime, visit us online to find the latest deals we have to offer! Sincerely, Doug Fletcher

August 27, 2013

We had a great experience getting into the vehicle we wanted the day of the sale. Had a not so good experience getting the car legal when the title showed up the day before the 30 day tag expired. Didn't More

by timlizschmalz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Saffold
Sep 03, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you for taking the time out of your day to share your wonderful experience with all of us. It's great to hear how well your recent visit was with us. I'm glad to hear you're enjoying your new car and we also look forward to maintaining a long relationship with you and your family. Also, for future visits, be sure to check us out online for the latest deals we have going on in our service department! Sincerely, Doug Fletcher

August 21, 2013

It took 3 weeks for the repairs to be completed. I was treated with disrespect and down right rude. The service performed is still not right but I give up and will have to go somewhere else. At one poin More

by NancyJosephine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay and Glenn and other employees
August 13, 2013

This was my first ever new car purchase. I checked internet prices on local dealerships, and I was able to find what I wanted in my price range at Landmark Dodge. I sent an online inquiry and got a v More

by LLKIMSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody E. Hendrick
Aug 14, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you so much for that fantastic review. It truly is a pleasure to hear you talk about your recent experience. It's great to hear Jody did a marvelous job in providing the best service around and we hope that you'll enjoy your new Dodge Dart for a number of years. Feel free to contact us if you have any questions for us in the future. In the meantime, visit us on Facebook & Twitter for the latest deals we're currently offering! Sincerely, Doug Fletcher

August 12, 2013

We went to look at vehicles with no intention to commit to a purchase. The sales staff, especially Chad the manager made our visit very pleasant, he knew when to step in and help out his staff. The staff More

by Jamielittle724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 13, 2013 -

Landmark Dodge Chrysler Jeep responded

Jamie- We appreciate you taking the time to share your experience with all of us. We look forward to your next visit with us again in the future. Feel free to contact us if you have any questions or concerns along the way. In the meantime, find us on our website where you'll find the most up to date specials we have going on in our service department! Sincerely, Doug Fletcher

August 12, 2013

I've bought a lot of Jeeps (this was number 7), and I have to say that this was BY FAR the best experience I've ever had! Even my wife (who hates going to dealerships) was almost speechless at how well More

by Jtruffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby, Chris, Doug
Aug 13, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you so much for your approval. It truly means a lot to us. It's great to hear we were able to provide the help that you needed during your recent visit with us. Enjoy your new Jeep! Let us know if there's anything else that we can do for you. For now, visit us on Facebook & Twitter where you'll find the latest news on Jeep & the most up to date specials we have going on in our service department! Sincerely, Doug Fletcher

August 07, 2013

I went to purchase a 2010 jeep I had seen online in March of 2013. I was trading in a 1997 Dodge ram 1500 that was in very good condition. The deal they offered was $1000 for my trade and the online price of More

by glennschkeeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jeremy
August 04, 2013

Fantastic experience, Knew exactly what I wanted and Chadd helped me to find it. We settled on a price without any drama, he had my paperwork ready for me when I arrived. Spent an appropriate amount o More

by KCMOJEEPLUVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chadd Vickers
Aug 05, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you for reaching out to us. It was a pleasure to hear that we were able to provide the help you needed during your recent car search. We hope that you'll enjoy your new vehicle for a very long time. Feel free to contact us if you have any questions or concerns. Also, for the latest deals we have going on, find us on our website! Sincerely, Doug Fletcher

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