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Landmark Dodge Chrysler Jeep

Independence, MO

4.1
446 Reviews

1900 S Noland Rd

Independence, MO

64055

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446 Reviews of Landmark Dodge Chrysler Jeep

January 02, 2014

As a repeat customer, I had recently purchased my 4th vehicle at this dealership. Long story short, I was not happy with the vehicle I purchased 4 months prior. I called up my saleman Chris Jones, expl More

by pg0506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones (Salesman), Bobby (Sales Manager), Chadd Vickers, and Jody.
Jan 03, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for taking the time to write this review and congratulations on your (newer) car! We strive for total client satisfaction throughout the purchase process, as well as during your vehicle ownership. I am glad to hear that Chris was able to provide such excellent customer service. I will be sure to pass on your kind words to him. Your loyalty is the best compliment we could receive! If you have any further needs, do not hesitate to come back to see us! Sincerely, Doug Fletcher

December 02, 2013

From the moment we walked in the door we were greeted and taken care of. Tom was very friendly, honest and not pushy. He listened to what we said we wanted and didn't try to sell us something else! Which was More

by Satinka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O'Brian
Dec 03, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you, Mr. and Mrs. Ross, for the outstanding review and kind words! Tom is an important part of our team and he will be happy to hear he was able to meet all your expectations. If you have any further questions please feel free to call or stop by. Get great online specials and services deals by liking us on Facebook and following us on Twitter. We look forward to seeing you again soon. Sincerely, Doug Fletcher

December 02, 2013

We came to the dealership to purchase a new Chrysler and were met with courteous, helpful, friendly employees. This was our third time buying a vehicle with the dealer. The experience was pleasant. More

by dawnshepherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O'Brien
Dec 03, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you for the 5-star review! Congratulations on your new Chrysler. Achieving the highest and best customer service is our top priority and I am pleased our team displayed this to you. If you have questions and concerns please do not hesitate to call or stop in. We look forward to seeing you again soon. Sincerely, Doug Fletcher

November 20, 2013

I actually read the reviews for the service center before I took my car there again. They are all spot on! The first time waiting a full day for a small repair might have been a fluke but an even worse exper More

by davenarmy66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service center, Eddie and Glenn
Jan 24, 2014 -

Landmark Dodge Chrysler Jeep responded

Hello There - I would like to sincerely apologize for your negative experience. Our number one goal is to make sure each customer has a hassle-free experience and leaves our dealership completely satisfied. I am sorry that we missed the mark with you and that you feel that your time was wasted. That is certainly not our intention. I would appreciate the opportunity to understand and rectify the situation if possible. Please contact me at your earliest convenience so we can begin to work toward a resolution. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

November 17, 2013

Tom (Ami) was very great sales person to work with and everyone in the process was very helpful and great to work with and this is my second Jeep that I have purchased from Landmark in the past year. More

by jayhcole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom ami
Nov 18, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you for sharing your recent experience with us. I am happy to hear that you are a repeat customer of ours and continue to enjoy the services we provide you. I hope you're enjoying your new vehicle and if you ever have any questions, please feel free to reach out to us at any time. We look forward to seeing you again in the future. Sincerely, Doug Fletcher

November 09, 2013

We drove 190 miles to see this dealership and a Wrangler we had seen on the web. We were received enthusiastically by Tom O'Brien, who proceeded to show us not only the Jeep we were interested in, but a wh More

by yamez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O'Brien Chad (after market) and Bill (finance)
Nov 11, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you for sharing you recent experience with us. We truly appreciate the extent you went to visit our dealership, 190 miles is a far drive! I am glad to hear once you arrived you were met with exceptional service and help from our entire team. Tom is a valued member of our team who always provides guests with exceptional knowledge and customer service. He and the rest of the team will be happy to hear the kind words said about them. I hope you enjoy your new vehicle and if you ever have questions, please feel free to reach out at any time. Sincerely, Doug Fletcher

October 11, 2013

This dealership is very sketchy. After some confusion regarding the contract, which I think I have figured out now, I now find out I owe an additional $4000 because they never charged me sales tax. I'm i More

by markalbrecht01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't want to mention
Jan 24, 2014 -

Landmark Dodge Chrysler Jeep responded

Hello There - I would like to sincerely apologize for your negative experience. Our number one goal is to make sure each customer has a hassle-free experience and leaves our dealership completely satisfied. I am sorry that we missed the mark with you and that you feel that your time was wasted. That is certainly not our intention. I would appreciate the opportunity to understand and rectify the situation better if possible. Please contact me at your earliest convenience so we can begin to work toward a resolution. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

October 07, 2013

When I bought the car, everything went smooth and I was very satisfied. After like two weeks my transmission went out. I was told when I bought the car that it had power train warranty. After my transmissi More

by arbogasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R.J., Andy Thaller
Oct 10, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you so much for the wonderful remarks. It's always great to hear positive feedback from recent guests such as yourself. We look forward to taking great care of you and your vehicle again for future visits. Be sure to visit us online to find the latest specials we have going on in our service department! Sincerely, Doug Fletcher

September 03, 2013

great customer service. Ian knew the product (ins and outs) . Very friendly and made me very comfortable during the whole process. will tell others about Ian and Landmark. Ian worked very hard for me.. More

by lh1044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Grenier
Sep 03, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you so much for sharing your experience with all of us. It's great to hear Ian provided the necessary help you needed during your recent visit with us. We hope that you'll enjoy your new car for a very long time. Feel free to contact us if you have any questions or concerns for us along the way. In the meantime, visit us online to find the latest deals we have to offer! Sincerely, Doug Fletcher

August 27, 2013

We had a great experience getting into the vehicle we wanted the day of the sale. Had a not so good experience getting the car legal when the title showed up the day before the 30 day tag expired. Didn't More

by timlizschmalz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Saffold
Sep 03, 2013 -

Landmark Dodge Chrysler Jeep responded

Thank you for taking the time out of your day to share your wonderful experience with all of us. It's great to hear how well your recent visit was with us. I'm glad to hear you're enjoying your new car and we also look forward to maintaining a long relationship with you and your family. Also, for future visits, be sure to check us out online for the latest deals we have going on in our service department! Sincerely, Doug Fletcher

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