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Landmark Dodge Chrysler Jeep

Independence, MO

3.9
450 Reviews

1900 S Noland Rd

Independence, MO

64055

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450 Reviews of Landmark Dodge Chrysler Jeep

April 27, 2014

Buying our first new car together We had a wonderful experience with Cliff at Landmark Dodge. Although it took a while, we are so happy with our purchase! Everyone we talked to at th More

by ksucat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Reser
Apr 28, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for the kind words. I'm happy to hear that while the whole process took a little longer than you were hoping that you still had a great experience with us. We hope to see you again in the future for any of your automotive needs and should you have any questions, please don't hesitate to reach out at any time. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

April 10, 2014

Bought the car of my dreams! I really liked the salesman that showed me cars and took me for my test drive. He was genuine and funny and I had a great time. The other staff at the More

by nails1207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lawhon
Apr 11, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for the great feedback and I'm happy to know that Jay was such a wonderful presence for you throughout your visit at our dealership. He is an asset to the team and always provides guests with great customer service and expert knowledge. We hope to see you again in the future for your automotive needs and I hope you are currently enjoying your new vehicle. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

April 02, 2014

How are they still open? The things this dealership does is absolutely appalling. I have seen the manager (he is the owner's son) assault and demean his managers (the taller n More

by GreenerPastures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Fletcher (Manager)
Apr 03, 2014 -

Landmark Dodge Chrysler Jeep responded

I would like to sincerely apologize for your negative experience you had during your recent visit to our dealership. We strive to make sure each customer has a hassle-free experience and leaves our dealership completely satisfied. I am sorry to hear that we missed the mark with you and that you feel that your time was wasted. That is certainly not our intention. I would appreciate the opportunity to understand the situation better. Please contact me at your earliest convenience so we can begin to work toward a resolution. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

March 16, 2014

Misleading online ads, refused to honor ad even after we are told they will. The truck, a 2014 Ram 1500 Tradesman/Express Truck Quad Cab, was advertised at $22,988, my husband was told $28,168 and that's a More

by psj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Shryack
Apr 03, 2014 -

Landmark Dodge Chrysler Jeep responded

I would like to sincerely apologize for your negative experience. Our number one goal is to make sure each customer has a hassle-free experience and leaves our dealership completely satisfied. I am sorry that we missed the mark with you and that you feel that your time was wasted. That is certainly not our intention. I would appreciate the opportunity to understand the situation better. Please contact me at your earliest convenience so we can begin to work toward a resolution. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

March 13, 2014

My sales man was great. Good personality and very friendly. He worked really hard for us. We bought a new Charger and there were some issues with it. This was my second Charger from this dealership. More

by terriss64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lawhon
Mar 14, 2014 -

Landmark Dodge Chrysler Jeep responded

I'm glad to hear you had a great overall experience with us, however I am disappointed to hear about the lack of gas in the loaner car we provided you with. I can assure you that this was an error that doesn't happen often at our dealership. I'm glad to know that won't deter you from visiting us again for your automotive needs. Sincerely, Doug Fletcher

March 09, 2014

1st oil change service was good not a long wait. Service department friendly. Area clean waiting area had plenty of room snacks and drinks available More

by sjdorries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure forgot name
Mar 10, 2014 -

Landmark Dodge Chrysler Jeep responded

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on Facebook and Twitter to stay current on our latest news and special offers. Sincerely, Doug Fletcher

March 06, 2014

Great dealership. Large inventory with Great prices on my new Jeep, and above book on my trade. I highly recommend this dealership. Thanks, Robert Blic More

by rblick52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad C. and Levi H.
Mar 07, 2014 -

Landmark Dodge Chrysler Jeep responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Doug Fletcher

February 28, 2014

I DO NOT RECOMMEND.....We bought a car from them on Feb 1,2014, This was our 4th used car we bought from Landmark Jeep and most likely our last. The salesman attempt to sell us a vehicle out of our price r More

by rjgl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Xenos
February 04, 2014

My experience was absolutely awesome. Greeted by an employee with the customers best interest at heart. Walked in and out without any hestitation with a brand new 2012 dodge charger sxt with 5600 miles More

by excited1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 05, 2014 -

Landmark Dodge Chrysler Jeep responded

Thanks for this excellent feedback, and congratulations on your new car! I am happy to hear that the team was very helpful throughout your purchase and was able to get you into a car that fit your needs. We hope to see you in the future for any of your automotive needs! In the meantime, make sure to follow us on Facebook and Twitter for exclusive content. Sincerely, Doug Fletcher

February 02, 2014

Great car and at fair price. Nice people with friendly attitudes. The process was reasonably quick and convenient. Chris was knowledgeable about Jeeps and cared about helping us select the right vehicle. More

by skleiboeker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Feb 05, 2014 -

Landmark Dodge Chrysler Jeep responded

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on Facebook and Twitter to stay current on our latest news and special offers. Sincerely, Doug Fletcher

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