Back

Landmark Dodge Chrysler Jeep

Independence, MO

4.1
446 Reviews

1900 S Noland Rd

Independence, MO

64055

Directions

By Type

446 Reviews of Landmark Dodge Chrysler Jeep

July 07, 2014

disappointing car buying experience Terrible dealership, terrible service. Felt like I was on a cheap, dirty used car lot. I will never go back, and I will certainly make sure my experie More

by jjbeckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad someone (FSM) and sales person mitchel smitley
June 24, 2014

New Car My husband and I went to Landmark to buy a vehicle. We started out in the Pre-Owned lot and same salesman was able to help us in the New Car lot. Ch More

by SpeedyLucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones, Martin Shore, Jody Hendrix
Jun 27, 2014 -

Landmark Dodge Chrysler Jeep responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Landmark Dodge Chrysler Jeep. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

May 27, 2014

I'll go back to this dealership I would rank this dealership very high, I almost gave up but chad vicker encouraged me to come in glad I did they put me into a nice car thanks Landma More

by bam10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chad vicker mike burkemper
May 27, 2014 -

Landmark Dodge Chrysler Jeep responded

Elaine, we appreciate you taking time to leave us a great review! We are pleased to hear Chad did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Doug Fletcher dflandmarkdodge@hotmail.com

May 28, 2014 -

Landmark Dodge Chrysler Jeep responded

Elaine, we appreciate you taking time to leave us a great review! We are pleased to hear Chad did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Doug Fletcher dflandmarkdodge@hotmail.com

May 27, 2014

Best dealer ever!!! Chris is by far the best dealer I ever work with. Chris know about the car he got in the lots and willing to go extra mile to make customer happy. I w More

by Taiwanese3140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris jones
May 28, 2014 -

Landmark Dodge Chrysler Jeep responded

At Landmark Dodge Chrysler Jeep, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive visit. Its good to hear that Chris assisted you in such manner. We are very pleased you enjoyed your experience and we hope you will continue to use Landmark Dodge Chrysler Jeep for your parts and service needs. Thank you for your great review! Sincerely, Doug Fletcher dflandmarkdodge@hotmail.com

May 22, 2014

Firing On ALL Cylinders! Exceeding Your Expectations! I absolutely can not say enough about my wonderful experience with the Landmark dealership. If someone would of told me a week ago that buying my firs More

by jscottwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lawhon
May 27, 2014 -

Landmark Dodge Chrysler Jeep responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Jay and our staff were able to provide you with the pressure-free and knowledgeable service that Landmark Dodge Chrysler Jeep is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Doug Fletcher dflandmarkdodge@hotmail.com

May 14, 2014

Great Service Chris Jones was a pleasure to work with while purchasing my 2010 Cheverolt Corvette. I would recommed this dealer to friends and family. The owner, St More

by nickrdoll1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
May 15, 2014 -

Landmark Dodge Chrysler Jeep responded

Congratulations on your new Corvette! Thank you for taking the time to write about your experience. It is magnificent to know that Chris, Steve and our staff were able to provide you with the knowledgeable service that Landmark Dodge Chrysler Jeep is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Doug Fletcher dflandmarkdodge@hotmail.com

April 27, 2014

Buying our first new car together We had a wonderful experience with Cliff at Landmark Dodge. Although it took a while, we are so happy with our purchase! Everyone we talked to at th More

by ksucat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Reser
Apr 28, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for the kind words. I'm happy to hear that while the whole process took a little longer than you were hoping that you still had a great experience with us. We hope to see you again in the future for any of your automotive needs and should you have any questions, please don't hesitate to reach out at any time. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

April 10, 2014

Bought the car of my dreams! I really liked the salesman that showed me cars and took me for my test drive. He was genuine and funny and I had a great time. The other staff at the More

by nails1207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lawhon
Apr 11, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for the great feedback and I'm happy to know that Jay was such a wonderful presence for you throughout your visit at our dealership. He is an asset to the team and always provides guests with great customer service and expert knowledge. We hope to see you again in the future for your automotive needs and I hope you are currently enjoying your new vehicle. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

April 02, 2014

How are they still open? The things this dealership does is absolutely appalling. I have seen the manager (he is the owner's son) assault and demean his managers (the taller n More

by GreenerPastures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Fletcher (Manager)
Apr 03, 2014 -

Landmark Dodge Chrysler Jeep responded

I would like to sincerely apologize for your negative experience you had during your recent visit to our dealership. We strive to make sure each customer has a hassle-free experience and leaves our dealership completely satisfied. I am sorry to hear that we missed the mark with you and that you feel that your time was wasted. That is certainly not our intention. I would appreciate the opportunity to understand the situation better. Please contact me at your earliest convenience so we can begin to work toward a resolution. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

March 16, 2014

Misleading online ads, refused to honor ad even after we are told they will. The truck, a 2014 Ram 1500 Tradesman/Express Truck Quad Cab, was advertised at $22,988, my husband was told $28,168 and that's a More

by psj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Shryack
Apr 03, 2014 -

Landmark Dodge Chrysler Jeep responded

I would like to sincerely apologize for your negative experience. Our number one goal is to make sure each customer has a hassle-free experience and leaves our dealership completely satisfied. I am sorry that we missed the mark with you and that you feel that your time was wasted. That is certainly not our intention. I would appreciate the opportunity to understand the situation better. Please contact me at your earliest convenience so we can begin to work toward a resolution. Sincerely, Doug Fletcher - dflandmarkdodge@hotmail.com

...
39
...