Landers Ford
Collierville, TN
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426 Reviews of Landers Ford
Common sense approach to buying a car ! No nonsense at Landers Ford , if you or not satisfied with deal you are getting, then let the sales manager know , he will make you a new offer . No nonsense at Landers Ford , if you or not satisfied with deal you are getting, then let the sales manager know , he will make you a new offer . More
SERVICE IS POOR WORST SERVICE. Service Manager is arrogant and has a don't give a crap attitude. You have to call them to find out about your vehicle.. 4 truck ba WORST SERVICE. Service Manager is arrogant and has a don't give a crap attitude. You have to call them to find out about your vehicle.. 4 truck batteries for the same vehicle in 3 years and despite having a FORD 3 year warranty, still had to pay for the batteries. This is not an isolated instance. We have tried them many times on various Ford vehicles we own(ed) over a 9 year period in the sheer hope of improvement.. Keeps getting worse. Please avoid this place and their service personnel. More
Great customer service from walk-in to drive out. I recently purchased a 2015 Ford Fusion from this dealer and they far exceeded my expectations. I felt I received a great deal on my vehicle and a fai I recently purchased a 2015 Ford Fusion from this dealer and they far exceeded my expectations. I felt I received a great deal on my vehicle and a fair price for my trade in. The sales consultant I worked with was very professional and attentive to my needs--shout out to Jaqi. When it was time to speak with the finance manager the excellent service continued. The terms of my financing were clearly laid out and all additional offers were presented in a non-pushy way--shout out to Steven. I highly recommend doing business this dealer when you are on the market for your next vehicle. The team is great! Their customer service is beyond awesome. Thanks Landers! More
Great price, sweetened the deal with a few add-ons, pleasant They had just the vehicle we wanted at a price much better than market. The car was in great condition, yet they still sweetened the deal to give us t They had just the vehicle we wanted at a price much better than market. The car was in great condition, yet they still sweetened the deal to give us the best experience possible. Our salesman was pleasant and pearsonable, forthright and friendly. Great transaction from start to finish. Highly recommended. More
Great, easy transaction. Pleasant crew. Great transaction. Very pleasant to work with. Paul M. is a great guy. Very personable. Great selection of vehicles to choose from. Would go to th Great transaction. Very pleasant to work with. Paul M. is a great guy. Very personable. Great selection of vehicles to choose from. Would go to them again. More
Wendell was excellent Wendell Brown, my salesperson, handled this transaction with perfection. He didn't push me, he gave me a fabulous price and helped me work through al Wendell Brown, my salesperson, handled this transaction with perfection. He didn't push me, he gave me a fabulous price and helped me work through all the options that were available with respect to the different trucks on their lot (XLT vs Lariat vs Platinum). Very knowledgeable and transparent. Great experience. Let's hope the service department is as good. More
Best Deal in the region I was in need of a vehicle that could better handle winter weather so we search all of the eastern US to find a dealer that would give us a good deal I was in need of a vehicle that could better handle winter weather so we search all of the eastern US to find a dealer that would give us a good deal on a new car as well as on a trade-in. Out of the 4 other dealerships we were in contact with, Landers was able to reduce the MSRP more than any other dealership while also giving us the best trade-in value for my vehicle. When we arrived at Landers to close the deal there were absolutely no surprises, making it a very smooth and exciting transaction. The atmosphere and customer service at Landers in Collierville is the best I seen at any car dealership. I would highly recommend doing business with them as they only want to ensure full customer satisfaction. More
Easy and no stress I found the car I wanted online and drove from Little Rock. David Crain sent me many specific pictures of the inside of the car before I arrived at t I found the car I wanted online and drove from Little Rock. David Crain sent me many specific pictures of the inside of the car before I arrived at the dealership. (It was difficult getting the dealership to call me back several times before I got with David----then, never a problem again!). We couldn't meet at mutual agreement on price, so I left. The next day, I called and continued the negotiation. We met in the middle ( more their middle than mine-lol, but I was satisfied). It was contingent that David bring the car and paperwork halfway. He did and 30 minutes at Taco Bell, he drove off in my trade and I drove my new car home. ***. I am a single female and he answered every question honestly, respectfully and without pressure. He answered some things that he could have lied or manipulated on and I wouldn't have known. He showed integrity and I can't recommend him more highly. I love my car and feel good about the whole process. More
Landers Ford-Collierville is GREAT! If you want exceptional service, THIS is the place to go for your new or used car. Karen Hill and Dave Clark are phenomenal, and will make sure you ar If you want exceptional service, THIS is the place to go for your new or used car. Karen Hill and Dave Clark are phenomenal, and will make sure you are well taken care of. More
Great Deal Great experience working with Wendell Brown. Very accommodating in every possible way. I know that service beyond the sale and the overall desire to e Great experience working with Wendell Brown. Very accommodating in every possible way. I know that service beyond the sale and the overall desire to ensure satisfaction will continue More