Landers Ford
Collierville, TN
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426 Reviews of Landers Ford
Flawless Service Wasn’t looking to buy when in to lease but Noel took great care of me ended up buying a new mustang. Totally recommend Landers Ford. Check out Noel he Wasn’t looking to buy when in to lease but Noel took great care of me ended up buying a new mustang. Totally recommend Landers Ford. Check out Noel he’s a great guy. More
Service Work Service advisor David Crain is awesome! Professional, friendly and willing to help get the job done! The mechanic work was done well. I will definitel Service advisor David Crain is awesome! Professional, friendly and willing to help get the job done! The mechanic work was done well. I will definitely be back! More
New car pruchase Barron did an outstanding job with the purchase of our car! We love our new Expedition. We plan on buying other cars at Landers in the future. Barron did an outstanding job with the purchase of our car! We love our new Expedition. We plan on buying other cars at Landers in the future. More
Third car from Landers. Always very professional! Karen Hill has been my sales professional through four vehicles. She always introduces me to other staff who welcomed me back and offered any assistan Karen Hill has been my sales professional through four vehicles. She always introduces me to other staff who welcomed me back and offered any assistance I might require. Felt like I was dealing with friends. A very pleasant experience! More
Great service! Brought my truck in for service and new tires. They were very accommodating and also gave me a ride back to Farm I could get my animals taken care of Brought my truck in for service and new tires. They were very accommodating and also gave me a ride back to Farm I could get my animals taken care of while they worked on my truck. For the most part I have always had good service from Landers Ford. They have taken good care of my 2002 truck More
Great Service Writer Bought my truck from Landers 2007 .. have brought it to Landers for different service needs over the years, even purchased tires. The most common rout Bought my truck from Landers 2007 .. have brought it to Landers for different service needs over the years, even purchased tires. The most common routine service, Oil/filter change and tire rotations are the reason I return regularly. Landers is no more expensive than third party shops and service time for 'customer wait' is usually within an hour for oil changes. Service writer Alan Dajabieh is great guy to work with, he is the reason I go to the general service lane vs 'quick service' .. nothing against the QS lane folks, just that Alan is the service writer that I have trusted for several years. More
Above and beyond customer service My car was stolen. Noel Driver at Landers Ford helped me fill out the paperwork needed to turn into the dealership. He then assisted me in my search My car was stolen. Noel Driver at Landers Ford helped me fill out the paperwork needed to turn into the dealership. He then assisted me in my search of a similar vehicle at the best price. He was very responsive and worked hard to get me the best car possible at the best price. More
Avoid Landers I made an appointment on line to have a oil change done on a Saturday and received an e-mail confirmation. When my husband arrived for the scheduled I made an appointment on line to have a oil change done on a Saturday and received an e-mail confirmation. When my husband arrived for the scheduled appointment, he was told that they do not accept Saturday appointments but IT hadn't fixed the system to not allow people to schedule appointments. He was told that he could wait but it would be at least 2 hours since there were 5 people before him. He took the car down the road to Jiffy Lube and was done in 30 minutes. No one tried to call or e-mail before the appointment to let us know it would not be honored. I e-mailed the service manager Robert Johnson about the situation and have heard nothing in response. Clearly customer service at this dealership is not important. Do not come to this place; you will be disappointed. More
Great Fast Lane Service Team Unexpected high repair bill for my vehicle that is under 21,000. I was upset but the manager explained to me why and where the repair had to be made. Unexpected high repair bill for my vehicle that is under 21,000. I was upset but the manager explained to me why and where the repair had to be made. I was treated very well and given transportation assist and great customer service assistance. More
Oil change Landers offers great customer services and has the best all around salesman, Paul Mengarelli. He works on your behalf to ensure he’s found the right o Landers offers great customer services and has the best all around salesman, Paul Mengarelli. He works on your behalf to ensure he’s found the right one for you! More