Landers Ford

We purchased our most recent company truck from Tom Scism and as always it was a top notch experience. and as always it was a top notch experience. More

Prices have risen sharply recently. It was my fault for not asking but I will not be returning. Shop complains to customers they only had "X" number of mechanics show for work..... gets old after the first not asking but I will not be returning. Shop complains to customers they only had "X" number of mechanics show for work..... gets old after the first time........ and that excuse is used to justify why the customer with an appointment is sitting while their vehicle sits in the parking lot. More

My son bought a car here back in March 2021. He bought and paid for extended warranty. His car had to have a transmission. The car was given to the Service Dept in early October and here it is December an and paid for extended warranty. His car had to have a transmission. The car was given to the Service Dept in early October and here it is December and the car has yet to be fixed. No one answers calls, gives honest results, return calls, nothing. We would not recommend this location to no one. They whether service cars that don't have warranty but fail to realize, we already paid the price of warranty in March to fix this issue so no reason to place us on the back burner like this. Ridiculous More

Said it would take an hour and a half and it took 45 minutes. I didn’t have to wait. minutes. I didn’t have to wait. More

Extremely friendly salesmen, no pressured sales . Great service department. Employees and very professional and courteous. Love the Ford Explorer ! service department. Employees and very professional and courteous. Love the Ford Explorer ! More

Our sales representative Janet Wilson is very professional, very patient, she helped everything we need, we drove all the way from New York to get our Ford 150, our relative travel with us got on professional, very patient, she helped everything we need, we drove all the way from New York to get our Ford 150, our relative travel with us got one too. We got very good deal. More

I had service at the quick lane expecting the work to be Ford Quality. At checkout I asked why my tires were not rotated. I was told that there was not a key for the wheels and they were not going to look t Ford Quality. At checkout I asked why my tires were not rotated. I was told that there was not a key for the wheels and they were not going to look through my vehicle for it. I do understand the reasoning for this but it would be nice to know at check-in that the key needs to be in the cup holder. Just don't do it. To add insult to injury, at check-out I reviewed my service printout and was shocked to see that the wrong oil had been added back to my vehicle. Poor service and I can't even trust the service to do the job correctly. I won't be back. More

Great friendly service my service writer took care of my issue in 30 minutes. He was friendly and very professional and he went above and beyond providing me with more information about my vehicle. issue in 30 minutes. He was friendly and very professional and he went above and beyond providing me with more information about my vehicle. More

Overall a good experience, not perfect but they tried to be as helpful as they could. be as helpful as they could. More

Tom Scism was great to work with. He went the extra mile for me to get the truck I was looking for. Tom kept me informed a long the way. Thank you Tom. for me to get the truck I was looking for. Tom kept me informed a long the way. Thank you Tom. More