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Land Rover Solon
Solon, OH
56 Reviews
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56 Reviews of Land Rover Solon
December 15, 2018
Recall work Scheduled this service for a mandatory recall. Was told it would take four hours. I left the car at 10:30 AM and it was still not ready at 2 PM the n Scheduled this service for a mandatory recall. Was told it would take four hours. I left the car at 10:30 AM and it was still not ready at 2 PM the next day. Also, I gave my address and contact information to two separate people who input it into the computer. When I picked up my car the envoy still had the wrong address. I decided to hit also have an oil change while it was there. I was told it would be $150. However when I picked it up I was charged $189. Not sure why they don’t even know the price of their own oil change. More
by Cor doc
Employees Worked With
Brian Yarmesch
November 29, 2018
Excellent and professional They got me in and out and they were the perfect example of great customer service! I would recommend this dealership to anyone needing honest commit They got me in and out and they were the perfect example of great customer service! I would recommend this dealership to anyone needing honest commitment and excellence! More
by BKH
Employees Worked With
Ken Webb, Brian Yarmesch
November 26, 2018
Diagnostic evaluation After several appointments at two different auto repair/service locations, Brian was able to tell me with utmost certainty the issue with our Range After several appointments at two different auto repair/service locations, Brian was able to tell me with utmost certainty the issue with our Range Rover. Although the news was devastating, it at least put me on track to repair/replace. More
by Bustamotor2012
Employees Worked With
Brian Yarmesch
November 10, 2018
Excellent Service From the initial phone call to schedule an appointment to leaving with peace of mind, the employees at the Land Rover Solon dealership were great. Eve From the initial phone call to schedule an appointment to leaving with peace of mind, the employees at the Land Rover Solon dealership were great. Everyone I talked with was helpful, knowledgeable, and friendly. I'd definitely recommend them. More
by ME1
Employees Worked With
Darby Pietzrak, Brian Yarmesch
November 06, 2018
Weston did an amazing, efficient job Weston helped us pick the right car and also did a great job working with us on two trade-ins. The training on the technology on the car was excellen Weston helped us pick the right car and also did a great job working with us on two trade-ins. The training on the technology on the car was excellent. More
by Cheryl’s Rover
Employees Worked With
Weston Wilson
October 28, 2018
Good Follow up My follow up appointment definitely made up for my initial service appointment. The detailed work was fantastic!! My vehicle looked brand new. I loved My follow up appointment definitely made up for my initial service appointment. The detailed work was fantastic!! My vehicle looked brand new. I loved the job they did. Everyone was friendly and willing do whatever it took to make up for my I disappointing initial appointment. I was very pleased and happy with the outcome!! More
by Kecia
Employees Worked With
Steve Vavrek
October 25, 2018
Great service I had an appointment on a Friday at 3:30pm to have my car serviced. I was running a little late due to a meeting at work that ran late and traffic fr I had an appointment on a Friday at 3:30pm to have my car serviced. I was running a little late due to a meeting at work that ran late and traffic from downtown. They were still able to ge me in and complete the service, so I wouldn’t leave the car or reschedule the appointment. Thanks to Chris and Brian for staying late and the great service. More
by TF
Employees Worked With
Chris Banci, Brian Yarmesch
October 23, 2018
Promises not Kept I would think twice before buying a car from this dealership. They definitely over promise and under deliver when it comes to their sales techniques. I would think twice before buying a car from this dealership. They definitely over promise and under deliver when it comes to their sales techniques. I would not recommend purchasing a car from here....Buyer Beware!! More
by Savvy Buyer
Employees Worked With
Ira Zahner
October 02, 2018
It’s where you want to service your Land Rover! I was completely satisfied with my experience there.They went above and beyond..... even tried to save me money. When it is time to purchase a new La I was completely satisfied with my experience there.They went above and beyond..... even tried to save me money. When it is time to purchase a new Land Rover, they will have my business for sure. More
by Dr. Ernest II
Employees Worked With
Darby Pietzrak, Steve Vavrek, Brian Yarmesch
October 01, 2018
Maintenance review I had my first maintenance appointment for an oil change a few weeks ago. The service advisor was very friendly and accommodating. I was pleased with I had my first maintenance appointment for an oil change a few weeks ago. The service advisor was very friendly and accommodating. I was pleased with service performed on my vehicle but I wasn’t pleased when I picked up my vehicle the interior door was dirty and greasy. I also noticed they didn’t used plastic seat covers because my leather seats were also dirty which disturbed me to a great deal. I would think a high end luxury dealership would be more cognitive to make sure the vehicle is clean before the owner picked it up. Also the car wash I received was inadequate. It was a rush job which should have done before I picked it up. I was not happy!! More
by Kecia
Employees Worked With
I don’t remember name of service adviso but should be on file
