Land Rover Solon
Solon, OH
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55 Reviews of Land Rover Solon
Hatch repair First and last contact was Aaron Ferguson, he took car of everything including making sure that I was more than satisfied with all work I requested th First and last contact was Aaron Ferguson, he took car of everything including making sure that I was more than satisfied with all work I requested that was completed. These tasks were rear hatch motor, full detailing and updated nav software. My 2012 RRS looked show room ready, back hatch works great again and the nav system updated! It’s a well oiled machine! Jay M. More
Tire change Excellent service from welcome through delivery. Brian was great and work was done quickly which was important to me. I would definitely recommend thi Excellent service from welcome through delivery. Brian was great and work was done quickly which was important to me. I would definitely recommend this service facility to others More
Car Maintenance Brought in my Range Rover Evoque because it having problems starting. They were quick in determining the problem and very expedient on correcting the Brought in my Range Rover Evoque because it having problems starting. They were quick in determining the problem and very expedient on correcting the problem. More
4th Range Rover - same horrible service Very unprofessional service advisor Brian Yarmesch and service manager Steve Vavrek. They have no clue whats happening in their repair center. They do Very unprofessional service advisor Brian Yarmesch and service manager Steve Vavrek. They have no clue whats happening in their repair center. They don't even call you back, you can't reach them, voice mail not set up and no follow ups with updates. The excuse they give you is that they are short staffed. Don't take your car/truck there. These people are not trust worthy. They give you highest price they can because they think you have expensive cars/trucks, you can afford to do any repairs. Who pays almost $1,000.00 for maintenance service (Basically Oil Change and Filter and some minor stuff or may be Tire rotation - well over at Davis Automotive you do because they have to pay their technician and service advisor to keep them, but the turn around is so high you won't see the same person twice anyway). When you buy a RangeRover the entire dealership will be standing there for you, but when it comes to service, especially after your warranty expires - you are on your own. More
Great non-pushy salesman Nice people and nice dealership. Not your typical car dealer. Richard is very knowledgeable about the Range Rover vehicles and was not at all pushy. Nice people and nice dealership. Not your typical car dealer. Richard is very knowledgeable about the Range Rover vehicles and was not at all pushy. More
RR sport SVR & RR both 2016 Everyone at Land Rover Solon did a great job: from apt setting, to communicating additional work that was needed, to pick up & delivery of both vehicl Everyone at Land Rover Solon did a great job: from apt setting, to communicating additional work that was needed, to pick up & delivery of both vehicles!!! More
Customers Come First at Land Rover Solon First of all, Rick McDonald is to customer service what platinum is to precious metals--pure excellence! He is the consummate professional; he is ext First of all, Rick McDonald is to customer service what platinum is to precious metals--pure excellence! He is the consummate professional; he is extremely knowledgeable with excellent communication skills, detail oriented and customer focused. The measure of excellence is not just about the easy transactions, it's about excellence when there are issues that need resolution. When we experienced some problems with our 2015 Evoque Rick took the reins to fashion an outstanding solution with the assistance of Chris Balentine, Rich Winterman and Dwight Dunham each of which provided excellence in service for their respective roles, and as a result we purchased a 2015 LR4. We are extremely happy and look forward to a long lasting relationship with Land Rover Solon, the Davis Automotive Group and, of course, Rick McDonald! When looking for a vehicle, this is the place to go! More
Authentic and Customer Focused FOLLOW UP is Key to Success. Listening to buyers needs is Key to Success. Ken Webb and Eric Gorham understand this. I know own a new Land Rover LR2 . FOLLOW UP is Key to Success. Listening to buyers needs is Key to Success. Ken Webb and Eric Gorham understand this. I know own a new Land Rover LR2 . Plan to stay within the family of Land Rover Vehicles. More
Outstanding Ken Webb is one of, if not the best car salesman I have ever worked with! Ken is very knowledgable, he is a pleasure to spend time with and he knows Ken Webb is one of, if not the best car salesman I have ever worked with! Ken is very knowledgable, he is a pleasure to spend time with and he knows how to close a deal. More
New Car Lease I just recently moved from one leased Land Rover to a new 2015 Land Rover and my experience was flawless. My sales agent Myles Holodnak paid attentio I just recently moved from one leased Land Rover to a new 2015 Land Rover and my experience was flawless. My sales agent Myles Holodnak paid attention to every detail and made sure that everything I had asked for was taken care of. Working with the Credit Manager, Dwight was a breeze as I found him to be friendly and engaged in all of our conversations. Chris the Service Manager introduced himself and proudly showed my around his shop. They have a great team at this dealership! More