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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
698 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 698 reviews

October 25, 2023

Very attentive and great customer service. Wait was reasonable not too long. Good job guys!!! More

by trinakha542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Oct 31, 2023 -

Land Rover Boerne responded

trinakha542, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 24, 2023

My car was returned to me with a weird noise. I spent over 30 minutes on hold to address the issue. More

by LANNINJARUA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenilee Knight, Timo Navarrete, Adalberto Velasco Jr.
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Oct 25, 2023 -

Land Rover Boerne responded

LANNINJARUA15, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 so we can discuss some solutions.

October 24, 2023

The service center needs to be more responsive and helpful customers by providing timely services. More

by Aconcha999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Oct 25, 2023 -

Land Rover Boerne responded

Aconcha999, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

October 23, 2023

Satisfactory service and experience. Little hiccups here and there but was rectified right away. Would return again. More

by saraC
Recommend Dealer
Yes
Employees Worked With
Augustine
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Oct 23, 2023 -

Land Rover Boerne responded

saraC, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 23, 2023

Great service. They literally delivered the new Velar to our house for a birthday present for my 15 year old daughter. They stopped and put a red bow and drove it More

by STEFANIEMOUL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Land Rover Boerne responded

STEFANIEMOUL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 23, 2023

Excellent service! Everything was accomplished quickly and efficiently. My service lady was very friendly which made everything even better. More

by LINDA.DEKOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam in Service
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Oct 24, 2023 -

Land Rover Boerne responded

LINDA.DEKOCK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 22, 2023

I was given excellent service and every concern of mine was resolved. I especially enjoyed the service department working with my busy schedule and offering me a ride. More

by aalcoser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Zapata
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Oct 23, 2023 -

Land Rover Boerne responded

aalcoser, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 22, 2023

The service was remarkable. Augustine went above and beyond to make sure our car was repaired, New parts were used and we were taking care of the whole time. we have been using More

by hollyholleway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustin, Service Dept, Sterling Smoak
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Oct 23, 2023 -

Land Rover Boerne responded

hollyholleway, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 22, 2023

I had to wait over 3 hours for a simple fix of my windshield washer hose to be reconnected. More

by allisongminus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 23, 2023 -

Land Rover Boerne responded

allisongminus, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 so we can discuss some solutions.

October 22, 2023

Took my Defender 110 in because of a red coolant level low light. Other services were adequately performed, but the light came back on as I drove home. Was told that since no leak had been detected, the s More

by mickfly7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 23, 2023 -

Land Rover Boerne responded

mickfly7, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 so we can discuss some solutions.

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