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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
646 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 646 reviews

October 06, 2023

Excellent customer service and support, fast and friendly service clean facilties doe Rae me da so la More

by encerradovictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depot
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Oct 09, 2023 -

Land Rover Boerne responded

encerradovictor, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 05, 2023

Fails to keep word and does not deliver on promises without constant probing . We’re promised a spare key 9 months ago at purchase, but still, nothing. 3 hours service turned into 8 and after $1,300 co More

by squashveg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Land Rover Boerne responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 830-368-2119 at your convenience.

October 05, 2023

Very welcoming intake. Lady was very helpful and professional. I was in and out quickly. More

by axmproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of the above
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Oct 06, 2023 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 05, 2023

Nice representative. Estimate on service time a little longer than expected. No courtesy vehicle. Shuttle not available. Nice waiting room. Have used Sewell in Austin for More

by JGILBERT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service. Stepped into show room. Not very helpful.
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Oct 06, 2023 -

Land Rover Boerne responded

JGILBERT6, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 04, 2023

Excellent service and sales. Andy did a great job and the vehicle was immaculate. I was not happy about the added coverage of the elite protection but the sales manager made it r More

by KMORAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenilee Knight, Calin Doud
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Oct 05, 2023 -

Land Rover Boerne responded

KMORAN3, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 01, 2023

Augustine, took my car in without an appointment and handled my 2 issues efficiently and professionally. More

by TRAILRUNNER863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Timo Navarrete, Adalberto Velasco Jr., Victor Zapata
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Oct 02, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 01, 2023

Best dealership I have ever worked with. Will definitely recommend to everyone. They went above and beyond to help me purchase a new car. More

by VMAX12N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Jeffrey Harral, Adalberto Velasco Jr.
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

VMAX12N, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 01, 2023

Service was long but very thorough. New battery did not get fully updated, took it back the next day for that. Cleaned my car and it looked great. More

by PLYON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 01, 2023

Always professional and courteous. The timely updates help keep me informed. I will not go anywhere else! More

by tracyskrasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraina in service
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Oct 02, 2023 -

Land Rover Boerne responded

tracyskrasek, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 01, 2023

Service work was done correctly. Rapid in and out. They were ready at my scheduled appointment time. More

by Robert Burwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Land Rover Boerne responded

Robert Burwell, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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