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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
700 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 700 reviews

November 09, 2023

Very easy to set up appointment. Service rep was helpful and knowledgeable. Very pleased with my experience. More

by Kat3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraina
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Nov 10, 2023 -

Land Rover Boerne responded

Kat3, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 09, 2023

Came in for oil and filter change. Took 30 minutes faster that scheduled. Fast service More

by dlamm13415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Neal Garcia
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Nov 10, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2023

I will complete when service is completed. Please read previous sentence. At this time, the review will not be great! Call me for details… More

by DRSMITHTX
Recommend Dealer
No
Employees Worked With
Service Dept
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Nov 08, 2023 -

Land Rover Boerne responded

DRSMITHTX, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

November 08, 2023

They performed everything they promised in the amount of time they estimated. I couldn’t ask for more. More

by PLAYMOREBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calin Doud, Neal Garcia
Report | Print
Nov 09, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

My experience was not favorable. Communication was poor and it took a long time to get my vehicle. When I did receive my vehicle it was not detailed as promised. There was standing w More

by LHARGROVE.LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn, Sterling Smoak
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Nov 07, 2023 -

Land Rover Boerne responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 830-368-2119 and ask for one of our managers.

November 07, 2023

The process fast and easy. If there is any complaint it's that they really push the warranty, but I understand why. Overall, I'd definitely shop there again. More

by STEVENBONCEK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
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Nov 08, 2023 -

Land Rover Boerne responded

STEVENBONCEK, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

November 05, 2023

Everything went smoothly except when I was online attempting to get service price & appointment, this did not work More

by KEVIN.WHISENHUNT.KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 06, 2023 -

Land Rover Boerne responded

KEVIN.WHISENHUNT.KW, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

November 04, 2023

Took vehicle in because software update would not load. Still have the same problem Software update wo t load More

by taurushuntr
Recommend Dealer
No
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Nov 04, 2023 -

taurushuntr responded

Software will not update

November 03, 2023

Great customer service by Lorena. Very attentive to all the details without the need for me to follow up. More

by ARMANDOLLANESG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia, Jeffrey Harral, Adalberto Velasco Jr.
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Nov 06, 2023 -

Land Rover Boerne responded

ARMANDOLLANESG, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 02, 2023

Lorena and Augustine in service department were very nice, helpful and accommodating to my schedule and needs. I plan to return for all my Land Rover needs. More

by DD042906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena , Augustine
Report | Print
Nov 03, 2023 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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