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Land Rover Boerne

Boerne, TX

4.6
700 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 700 reviews

October 09, 2024

Tery was a lovely young man who managed to get the price as advertised. I do wish I'd done a little more investigation into the car as I had some surprises. They had replaced the run-flat tires with regular More

by Layne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tery Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Land Rover Boerne responded

Layne, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 08, 2024

My Review keeps getting removed from this dealership's reviews. The acurrate star rating shoukd be 4.1, shoud they allow my review, and not 4.6. I could rate this on the negative stars, it'd be minus 5 st More

by Maria Raga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rowena Zambrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rhoads
Oct 09, 2024 -

Land Rover Boerne responded

Maria, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

Oct 09, 2024 -

Maria Raga responded

Thank you for responding after numerous attempts on my behalf trying to get my review posted. I am requesting for your dealership to honor the offer initially presented to me. No one reached out to me with any explanations. Once more, i am requesting for Land Rover Boerne to honor their initial offer for my trade. Thank you.

October 07, 2024

First time for service at your dealership. I was kept informed of service being done. Every one was professional, courteous and very friendly.. More

by CFRAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 05, 2024

My service representative Miriam was ama and kept me informed every step of the way to make sure all my questions weee answered More

by VKHARDIN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 04, 2024

The service department came highly recommended so I decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the sho More

by Charles Fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Main
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Land Rover Boerne responded

Charles, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 04, 2024

This dealership is great, I am from San Antonio and make the drive to Boerne just for this dealership. Great staff, and beautiful dealership. More

by CANDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Land Rover Boerne responded

CANDY, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

October 03, 2024

Professional on all aspects. From the beginning to end they were there to take care of the customers needs. More

by MOVEMEJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Land Rover Boerne responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

October 03, 2024

Yours dealership needs to improve communications between the owner and his service representative. My vehicle only goes to a rover dealership. Technicians are excellent they' do a complete job Regards More

by hmitony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

October 02, 2024

The service advisor appeared to be concerned about the problems we reported. This is an improvement from the previous owner/advisors. More

by v23resendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 02, 2024

The first year service on my Range Rover Sport was done promptly and professionally. I was very pleased. More

by RMYRONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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