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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
700 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 700 reviews

January 13, 2024

Weak proactive service. I can't believe a luxury dealership has only 10 service loan vehicle per service advisor. Unacceptable More

by davidgonzalez11
Recommend Dealer
No
Employees Worked With
Irrelevant
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Jan 15, 2024 -

Land Rover Boerne responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 830-368-2119 and ask for one of our managers.

January 13, 2024

Friendly courteous and professional Staff were helpful. Facilities were very clean. Waiting room was comfortable More

by MIKEANDLESLIEJORDAN
Recommend Dealer
Yes
Employees Worked With
Tom Fagan
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Jan 15, 2024 -

Land Rover Boerne responded

MIKEA, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

January 13, 2024

Wonderful. Courteous, friendly knowledgeable, asked the right questions and listened to the answers, efficient I'll be back More

by BMARL54
Recommend Dealer
Yes
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Jan 16, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

January 13, 2024

Lorena was great. For the first time I got a loaner which was very helpful since my car was in the shop for a couple of weeks. Only thing is a turnaround time for gett More

by FINDHITESH
Recommend Dealer
Yes
Employees Worked With
Lorena
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Jan 16, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 13, 2024

Great, always professional and accommodating. Handle the car with care and even wash it before returning it to me. Awesome service department. More

by mamatrail99
Recommend Dealer
Yes
Employees Worked With
Victor
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Jan 16, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 13, 2024

Sterling is always welcoming, knowledgeable and a man of his word I don't have words to describe how awesome Sterling is , he just is More

by BRYANKAISER
Recommend Dealer
Yes
Employees Worked With
Sterling Smoak
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Jan 16, 2024 -

Land Rover Boerne responded

BRYAN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

January 12, 2024

Sales and service departments are great to work with. i would definitely recommend this dealership. More

by jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2024 -

Land Rover Boerne responded

jason, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

January 12, 2024

We are taking our Range Rover back in four times to have an issue with the deaf fluid gauge taken care of. We took it back in again on Monday, January 8 and as of Friday, January 12 is still not repaired no More

by 1951PAULSMITH
Recommend Dealer
No
Employees Worked With
Victor Garcia
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Jan 15, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

January 12, 2024

Management staff was very helpful, and Neal went above and beyond to help the deal run smoothly. More

by LANEDMORGAN
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Garcia
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Jan 15, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

January 12, 2024

Every one was very nice Every thing was very clean and every one was polite More

by MILDREDK33
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Garcia
Report | Print
Jan 15, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

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