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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
700 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 700 reviews

October 28, 2024

I could not have been more pleased with how I am treated every time I come to the dealership. The process of dropping off my car for service was very efficient and smooth. All of the service department team More

by Kristin C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Geiss III
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Oct 29, 2024 -

Land Rover Boerne responded

Kristin, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 27, 2024

Excellent customer service Nathaniel was awesome ! ! Very helpful and professional always communicate effectively made me feel like I could trust the team. More

by Clarkrachael70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Land Rover Boerne responded

Rachael, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 25, 2024

Great service from the day we ordered the car until delivery and Donald even met us outside of work to go over features More

by LENAEDISKIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 25, 2024

I was verbally insulted by the general manager in front of a service technician. The alleged general manager accused me of being drunk, and that I returned the last and first loaner vehicle back to the dea More

by ePANIAGUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Deboe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The “general manager”
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Oct 28, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

October 25, 2024

There is no follow up when having to get your vehicle fixed, salesmen will completely cut off contact with you and not respond to inquiries regarding a vehicle you’ll purchase. I do not recommend this de More

by darbysjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

October 23, 2024

Workmanship is good, communication and returning phone calls not so good. Very expensive for repairs and time consuming for customer. They are taking advantage of customers because not to many repair sh More

by PAGEBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathaniel Main
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

October 21, 2024

Polite and professional group of people. Extremely knowledgeable staff. Easy to make an appointment at a time that is convenient for your schedule. More

by WPRESTON.CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 20, 2024

Every time I come In they’ve gone above and beyond what I’ve needed done. Been very pleased so far with your service department More

by SCOTTDENNIS55
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Land Rover Boerne responded

SCOTT, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 19, 2024

Mark is and everyone at JLR Boerne is absolutely amazing! Highly recommend you choose them. More

by RENEJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuni Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 19, 2024

Zack did a great job! Timely in obtaining the windshield. Excellent customer service and helpful! More

by MERLENEBCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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