Land Rover Boerne

DISAPPOINTED. Arty the salesman was excellent, and went above and beyond to take care of us. BUT On March 21st my wife and I came in to see a pre-owned Rover. It Arty the salesman was excellent, and went above and beyond to take care of us. BUT On March 21st my wife and I came in to see a pre-owned Rover. It was raining outside so we couldn't get a great look at the exterior but liked the interior and took a drive. Arty had Timo introduce himself and I explained I was leaving town (military) but would be there Monday the 25th to buy the car and he said it was fine. Car was not ready but Timo had Arty send a message over the weekend saying they couldn't hold it. I was pretty upset and texted Arty that Timo gave my wife and I his word the car was ours. We scrambled to get there Monday and the car was not even ready. We never got to see the car again until we signed and paid and two days later had to come and pick it up. Foul on me. When we returned we realized there were dents all over the car one the size of a golf ball. We contacted Arty to see if the dealership will rectify it and he is checking. Completely disappointed More

Customer centric, friendly, courteous, always ready to help the customer, moderately comfortable waiting area, convenient location help the customer, moderately comfortable waiting area, convenient location More

Everyone I deal with at the dealership gives me VIP treatment. The courtesy washes are so appreciated as well. On this specific trip, Lorena Castaneda went out of her way to keep me informed and well treatment. The courtesy washes are so appreciated as well. On this specific trip, Lorena Castaneda went out of her way to keep me informed and well taken care of during my wait. On the negative side, I don’t see the need for a timer and I wish you would bring back the water with your company info on it like Barrett Jaguar had (water bottles located in the little frig). More

David was exceptional! The process did not take all day, like I expected! He not only made it easy, but pleasant as well!! Josue and Mike in Finance made it a great experi The process did not take all day, like I expected! He not only made it easy, but pleasant as well!! Josue and Mike in Finance made it a great experience as well, along with Roger!! Want a Vehicle? Ask for David at Land Rover Boerne. You won't be disappointed! I love my new Lexus!! Thank y'all for all that you did today!!! More

The dealership is awesome everyone is friendly and speaks, the service is excellent and professional I will always come to get my car serviced at Shottenkirt Jaguar and Land Rover. speaks, the service is excellent and professional I will always come to get my car serviced at Shottenkirt Jaguar and Land Rover. More

Sterling and Mychal were very understanding to the situation we were in dealing with insurance companies. They both made the sales process very smooth and we had them go back and forth on a couple of situation we were in dealing with insurance companies. They both made the sales process very smooth and we had them go back and forth on a couple of things. They were patient and attentive. More

Tom is courteous and most importantly, Genuine. .. The car industry could learn a lot from this man. Never pushy. Always calm, precise and direct. This is our 4th transaction with him and we will co .. The car industry could learn a lot from this man. Never pushy. Always calm, precise and direct. This is our 4th transaction with him and we will continue our relationship with this talented sales professional. More

Thank you to Neal Garcia and his team. All around had a great buying experience and the customer service provided was excellent! All around had a great buying experience and the customer service provided was excellent! More

Great service, honest, hassle free, low stress, pressure free, reputable, relaxed, customer oriented, friendly and excellent. free, reputable, relaxed, customer oriented, friendly and excellent. More

Very professional and personal environment, everyone on staff assisted with ensuring we had a pleasant buying experience. staff assisted with ensuring we had a pleasant buying experience. More